Supply Coordinator

Supply Coordinator

Application Deadline

Department

Purchasing & Planning

Employment Type

Permanent - Full Time

Location

• Office, Filton
• Description

Ensure the availability of finished goods for a defined portfolio of SKUs through effective purchase order management, supplier coordination and accurate master data maintenance.

Support the Global SKU creation process and act as a key link between suppliers and internal stakeholders to ensure timely communication and resolution of supply issues.

What Will You Do?

• Supply
• Coordinate the supply of a defined portfolio of SKUs to support customer demand through effective purchase order management.
• Create, maintain and manage purchase orders, ensuring they remain accurate and up to date throughout the supply cycle.
• Coordinate with suppliers to resolve delivery issues and maintain continuity of supply.
• Escalate supply risks, shortages, delays, or exceptions as required for resolution.
• Report on Key Performance Indicators (KPIs) relating to Purchase Order Management.
• Monitor supplier deliveries and ensure inbound shipments are booked in and received in a timely manner.
• Liaise with the Quality Control team regarding quality issues and impact on supply.
• Work closely with Accounts Payable to ensure timely payment of invoices and resolve any invoice discrepancies promptly.
• Raise non-inventory Purchase Orders via Concur, as required.
• Contribute to the development and documentation of standard operating procedures (SOPs)
• Master Data
• Manage the central Global SKU creation process, providing SKU setup support for intercompany partners and selected customers.
• Analyse and report on Key performance indicators (KPIs) relating to SKU creation.
• Manage and maintain accurate master data for the defined portfolio of SKUs.
• QVC
• Monitor QVC Order Trackers and key Supply Chain Milestones.
• Coordinate updates between Global Planning, Sales and Warehouse teams to ensure to ensure effective communication and execution of plans.
• Prepare and manage QVC documentation: delivery notes, QA documentation and packing Specs.
• Manage Inventory and Purchase Orders for QVC shipping packaging and Inserts.
• Maintain Operational Master Data for QVC SKUs (qty per case/pallet and weight/dims).
• Escalate supply risks or exceptions to the responsible Planner for resolution.
• Manage pallet exchange process with QVC.
• Coordinate QVC Italy requirements.

The Perfect Candidate

• Good level/standard of UK/European education or equivalent.
• Relevant qualification or equivalent work experience.
• Good Microsoft Excel skills.
• Strong numerical and analytical ability.
• High level of accuracy and attention to detail.
• Well organised with the ability to prioritise workload in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to build effective working relationships across teams.
• Confident using technology and business systems. (Training will be provided.)
• Proactive, self-motivated and eager to learn.
• Ability to work collaboratively within a team.
• Experience within FMCG or Supply Chain is desirable but not essential.

What we offer you!*

• Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
• Enhanced parental leave policies
• Income Protection and Life Assurance
• 27 days holiday plus your birthday off
• Company pension scheme Employee Assistance Programme
• Cycle to Work Scheme, Season Ticket Loan, and service awards
• Structured leadership and product training programmes
• Ongoing development and career progression opportunities
• A supportive, inclusive environment where you can thrive
• The opportunity to make a visible commercial and leadership impact
• Our People Commitments

Justice, Equity, Diversity and Inclusion are central to our People Strategy.

We are committed to building a fair, inclusive and respectful workplace where everyone feels they belong and can thrive.

We embed this commitment through inclusive hiring and progression practices, clear policies that promote equity and zero tolerance for discrimination and regular review of our people data to identify and address gaps in representation and experience.

We invest in inclusive leadership, equipping our managers with the skills and accountability to foster psychologically safe, respectful and high-performing teams.

We provide channels for open dialogue, including confidential Speak Up mechanisms, to ensure concerns can be raised safely and addressed appropriately.

Through ongoing learning, inclusive behaviours and shared accountability across all levels of the organisation, we empower our people to be themselves, innovate and fulfil their potential.

Together, we belong.

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