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- Tasks: Drive sales of Elemis products and provide exceptional customer service.
- Company: Join a leading beauty brand with a focus on wellness and quality.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Be part of a passionate team and help clients feel their best every day.
- Qualifications: NVQ level 3 in Beauty Therapy and retail experience preferred.
The predicted salary is between 13000 - 16000 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- Sales: To pro‑actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets. To raise awareness of the Elemis brand and educate clients in the product and treatment range. To participate fully in promotional/PR activity and ensure the success of the promotion and/or event. To assist the Account Management Team in accurately recording sales figures and stock levels.
- Customer Service: To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only). Ensure products and treatments prescribed are appropriate to clients' needs and take into account medical contraindications. To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation. Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases. Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 3 minimum (or equivalent) CIDESCO certificate highly desirable
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
What We Offer You:
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Skincare Specialist in Stratford-upon-Avon employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist in Stratford-upon-Avon
✨Tip Number 1
Get to know the brand inside out! Dive deep into Elemis products and treatments, so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with their values.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the team.
We think you need these skills to ace Skincare Specialist in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare and the Elemis brand shine through. Share any personal experiences or stories that highlight why you’re excited about this role and how you can contribute to the team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your beauty therapy qualifications and any relevant retail experience to show us you’re the perfect fit for the Skincare Specialist position.
Be Specific About Your Achievements: Don’t just list your previous roles; tell us about your achievements! Use specific examples of how you’ve driven sales or improved customer service in past positions. Numbers and results can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your ability to educate clients effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets in the past. Think of specific examples where your efforts led to increased sales or customer satisfaction. This will help the interviewer see how you can drive sales for the Elemis account.
✨Demonstrate Exceptional Customer Service
Be ready to share instances where you’ve handled customer complaints or gone above and beyond for a client. Highlight your attention to detail and how you ensure a high standard of service, as this is crucial for maintaining the Elemis brand reputation.
✨Dress the Part
As a Skincare Specialist, your appearance matters. Dress professionally and in line with the Elemis brand image. This shows that you understand the importance of presentation and are ready to represent the brand from the moment you walk into the interview.