At a Glance
- Tasks: Deliver exceptional skincare treatments and create personalised client experiences.
- Company: Join Champneys, a leading luxury spa brand committed to wellness and inclusivity.
- Benefits: Enjoy generous discounts, 27 days holiday, and comprehensive training opportunities.
- Other info: Build your own loyal client base and thrive in a dynamic team.
- Why this job: Make a real impact on clients' wellbeing while growing your career in a supportive environment.
- Qualifications: Passionate about skincare with experience in beauty therapy or luxury retail.
The predicted salary is between 20000 - 25000 £ per year.
Step into the heart of wellness at Champneys Springs, where invigoration and rejuvenation intertwine to create the ultimate haven for wellbeing. With ELEMIS, our people are at the heart of everything we do, we are a global British luxury skincare brand and proud B‑Corp. Our award‑winning products and treatments blend nature’s finest botanicals with advanced scientific innovation, delivering high‑touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.
Blending hands‑on expertise with advanced skincare technology, you’ll create personalised, results-driven experiences that build long‑term loyalty. Every interaction you have will support retention, repeat business, and brand advocacy. Through touch, experience, and expertise, you’ll bring the ELEMIS brand to life in a way that feels both results‑led and luxurious.
What You Will Do
- Deliver exceptional client journeys
- Provide outstanding treatments with a focus on touch, technique, and visible results
- Create seamless, end-to-end luxury experiences—from consultation through to aftercare
- Ensure every visit feels personalised, welcoming, and memorable
- Drive sales through expertise and connection
- Confidently link treatments to tailored product recommendations
- Build, manage, and grow your own loyal client base
- Encourage repeat bookings and long‑term skincare journeys
- Take pride in achieving and exceeding personal KPIs
- Use advanced consultation and technology
- Conduct in-depth consultations, including HD skin scans
- Analyse skin concerns and build tailored treatment and skincare plans
- Follow up proactively to track progress and maintain client engagement
- Build trust‑based relationships that turn new clients into loyal advocates
- Champion product knowledge and brand standards
- Maintain expert knowledge of ELEMIS products, ingredients, and treatments
- Stay up to date with industry trends, innovations, and new launches
- Represent the brand with professionalism, confidence, and authenticity
Who You Are
- Passionate about skincare, treatments, and delivering exceptional client experiences
- Qualified in Beauty Therapy (Level 2 or equivalent preferred)
- Experienced in luxury retail, spa, or treatment environments
- Confident in consultative selling and building personalised recommendations
- Proven ability to build a loyal client base and drive repeat business
- A strong communicator with a natural talent for building genuine relationships
- Comfortable using (or excited to learn) skincare technology
- Results‑driven, with pride in achieving targets and contributing to team success
- A positive, inclusive team player who values diversity and collaboration
Benefits
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products
- Excellent well‑being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- 27 days holiday per year and your birthday off
- Company Pension Scheme
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- The opportunity to work with a globally recognised luxury skincare brand
- Comprehensive training in advanced treatments, skincare technology, and product expertise
- A supportive and inclusive team environment where you can thrive
- Ongoing development opportunities to grow your career
- The chance to build your own loyal client portfolio and personal success
- A role where your impact is visible—in client results, loyalty, and business performance
Spa Therapist - Champneys employer: ELEMIS
At Champneys Springs, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and personal growth. As a Spa Therapist, you will enjoy generous benefits including a staff discount on ELEMIS products, comprehensive training opportunities, and a supportive environment that encourages career advancement while making a tangible impact on client wellbeing. Join us in creating luxurious, personalised experiences that not only enhance your skills but also foster long-term relationships with our valued clients.
