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- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading skincare brand known for its innovative products and treatments.
- Benefits: Competitive pay, training opportunities, and a vibrant work environment.
- Why this job: Be part of a passionate team that promotes self-care and beauty.
- Qualifications: Experience in skincare or beauty, with strong communication skills.
- Other info: Opportunity to grow within a dynamic and supportive team.
The predicted salary is between 28800 - 43200 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.
Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Sales
– To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
– To raise awareness of the Elemis brand and educate clients in the product and treatment range.
– To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
– To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
– To carry out treatments punctually and to a consistently high standard in accordance with clients\’ requirements and as per the training received to strive for repeat bookings (therapists only).
– Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
– To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
– Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
– Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
Skincare Specialist - London employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist - London
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with the company's values.
✨Tip Number 2
Network like a pro! Attend skincare events or workshops where you can meet industry professionals. This not only helps you learn but also opens doors for potential job opportunities. Don’t forget to connect with us on our website!
✨Tip Number 3
Practice your sales pitch! Since driving sales is key, prepare examples of how you've successfully sold products or services in the past. Be ready to demonstrate your enthusiasm and ability to exceed targets.
✨Tip Number 4
Showcase your customer service skills! Think of scenarios where you’ve handled complaints or gone above and beyond for a client. Highlighting these experiences will show that you can maintain high standards and ensure client satisfaction.
We think you need these skills to ace Skincare Specialist - London
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare and the Elemis brand shine through. Share any personal experiences or knowledge about Elemis products that make you excited to be part of the team.
Highlight Your Sales Skills: Make sure to emphasise your sales experience and how you've successfully driven sales in previous roles. Use specific examples to show how you’ve met or exceeded targets, as this is key for us at StudySmarter.
Attention to Detail is Key: In your application, demonstrate your organisational skills and attention to detail. Mention any relevant experiences where these skills helped you maintain high standards, especially in customer service or product presentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, dive deep into the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Use specific examples that highlight your enthusiasm and ability to drive sales. Think about how you can relate these experiences to the Elemis brand and its products.
✨Demonstrate Exceptional Customer Service
Be ready to share instances where you've provided outstanding customer service. Discuss how you handled difficult situations or complaints, as this role requires a high standard of client interaction. Emphasise your commitment to ensuring every client has an exceptional experience.
✨Attention to Detail is Key
Since the role involves maintaining high standards of cleanliness and presentation, prepare to discuss how you ensure attention to detail in your work. You might want to mention any systems or processes you use to keep things organised and up to standard.
