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- Tasks: Drive sales of Elemis treatments and products while providing exceptional customer service.
- Company: Join ELEMIS, a leading skincare brand known for its luxurious products and treatments.
- Benefits: Enjoy generous staff discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a passionate team that promotes beauty and wellness while making a positive impact.
- Qualifications: NVQ level 2 in Beauty Therapy or equivalent; retail experience preferred.
- Other info: Full-time role with flexible hours; perfect for those passionate about skincare.
The predicted salary is between 24000 - 36000 £ per year.
Skincare SpecialistApplication Deadline: 31 March 2026
Department: Retail
Employment Type: Permanent – Full Time
Location: John Lewis, Cheadle
Reporting To: Retail Account Manager
DescriptionAs our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.
Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days – full flexibility required
What Will You Do?Sales
To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
To raise awareness of the Elemis brand and educate clients in the product and treatment range.
To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
To carry out treatments punctually and to a consistently high standard in accordance with clients\’ requirements and as per the training received to strive for repeat bookings (therapists only).
Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
CIDESCO certificate highly desirable
Good level and standard of UK/European education or equivalent
Experience within a similar retail/store role and industry
Proven sales record
Practical work experience in conducting treatments
Previous experience working with a professional brand
What We Offer You!*
Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\’OCCITANE Group products (including L\’Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
Much, much more!
*Some benefit eligibility is based on length of service or contract type
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Skincare Specialist employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist
✨Tip Number 1
Familiarise yourself with the ELEMIS product range and treatments. Being knowledgeable about their offerings will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network with current or former ELEMIS employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the application process.
✨Tip Number 3
Attend beauty and skincare workshops or events where ELEMIS is featured. This not only enhances your skills but also demonstrates your commitment to the industry and the brand.
✨Tip Number 4
Prepare to discuss your sales achievements in detail. Since driving sales is a key part of the role, having specific examples ready will showcase your capability and experience effectively.
We think you need these skills to ace Skincare Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Skincare Specialist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in retail or beauty therapy, particularly with skincare products. Mention specific achievements, such as sales targets met or customer satisfaction ratings, to demonstrate your capability.
Show Your Passion for ELEMIS: Express your enthusiasm for the ELEMIS brand in your cover letter. Discuss why you admire their products and how you can contribute to raising brand awareness and driving sales.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that requires high standards of presentation.
How to prepare for a job interview at ELEMIS
✨Know Your Products
Familiarise yourself with the full range of ELEMIS products and treatments. Be prepared to discuss your favourites and how they can benefit different skin types. This shows your passion for the brand and your ability to educate clients.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Highlight any specific targets you met or exceeded, and be ready to discuss your strategies for engaging customers and promoting products.
✨Customer Service Excellence
Be ready to share experiences where you provided exceptional customer service. Discuss how you handled complaints or difficult situations, as this role requires maintaining high standards of client satisfaction.
✨Showcase Your Qualifications
Make sure to mention your Beauty Therapy qualifications and any relevant certifications. If you have practical experience conducting treatments, be prepared to discuss this in detail, as it will demonstrate your capability in the role.