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For Companies At a Glance
- Tasks: Drive sales of Elemis treatments and products while providing exceptional customer service.
- Company: Join a leading beauty brand in a vibrant retail environment.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work culture.
- Why this job: Be part of a passionate team and help clients discover their best skin.
- Qualifications: NVQ level 2 in Beauty Therapy or equivalent; sales experience preferred.
- Other info: Flexible part-time hours with opportunities for career growth.
The predicted salary is between 12000 - 18000 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
- CIDESCO certificate highly desirable
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Skincare Specialist employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist
✨Tip Number 1
Get to know the brand inside out! Research Elemis products and treatments so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with their values.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Elemis.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to exclusive job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Skincare Specialist
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion can drive sales and create an exceptional experience for our clients.
Highlight Relevant Experience: Make sure to mention any previous roles in retail or beauty therapy that relate to the Skincare Specialist position. We love seeing a proven sales record and practical experience with treatments, so don’t hold back!
Be Detail-Oriented: Attention to detail is key in this role. In your application, demonstrate how you’ve maintained high standards in previous jobs, whether it’s cleanliness, customer service, or product knowledge. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets in the past. Think of specific examples where you drove sales or improved customer engagement. This will help the interviewer see how you can contribute to their sales goals.
✨Demonstrate Your Customer Service Expertise
Be ready to share instances where you handled customer complaints or provided outstanding service. Highlight your ability to maintain high standards and ensure client satisfaction, as this is crucial for a Skincare Specialist role.
✨Dress the Part
As a Skincare Specialist, your appearance matters. Dress professionally and in a way that reflects the Elemis brand. This shows that you understand the importance of presentation and are serious about the role.
