At a Glance
- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join ELEMIS, a leading skincare brand with a passion for beauty.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be part of a dynamic team and help clients discover their best skin.
- Qualifications: NVQ level 3 in Beauty Therapy and proven sales experience required.
The predicted salary is between 24000 - 36000 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 18.75 hours across 3 days - flexibility required
What Will You Do?
- Sales
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
- Customer Service
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate
- Beauty Therapy qualification to NVQ level 3 minimum (or equivalent)
- CIDESCO certificate highly desirable
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
What We Offer You
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Skincare Specialist in Reading employer: ELEMIS
ELEMIS is an exceptional employer, offering a vibrant work culture at Champneys Springs where luxury meets personal growth. As a Luxury Spa Therapist, you'll benefit from comprehensive training and development opportunities, alongside generous discounts and the chance to represent a globally renowned skincare brand, all while fostering meaningful client relationships in a serene environment.
StudySmarter Expert Advice🤫
We think this is how you could land Skincare Specialist in Reading
✨Tip Number 1
Get to know the brand inside out! Dive deep into ELEMIS products and treatments. The more passionate you are about what you’re selling, the easier it’ll be to connect with clients and drive those sales.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different client scenarios. This will help you stay calm and professional when dealing with real clients, especially if any complaints pop up.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry professionals. You never know who might have a lead on a job or can give you insider tips on landing that Skincare Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Skincare Specialist in Reading
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion aligns with our mission to provide exceptional skincare experiences.
Highlight Relevant Experience:Make sure to detail any previous experience in retail or beauty therapy that relates to the Skincare Specialist role. We love seeing how your background can contribute to our team and help drive sales.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ELEMIS
✨Know Your Products Inside Out
As a Skincare Specialist, you need to be well-versed in the Elemis product range. Make sure you research the key ingredients, benefits, and any recent launches. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Think of specific examples where you drove sales or improved customer engagement. This will help you showcase your ability to contribute to the company's goals.
✨Showcase Your Customer Service Expertise
Customer service is crucial in this role. Be ready to share instances where you handled difficult situations or complaints effectively. Highlight your approach to ensuring client satisfaction and how you maintain high standards in service delivery.
✨Dress the Part
First impressions matter, especially in the beauty industry. Dress professionally and in a way that reflects the Elemis brand. This shows that you understand the importance of presentation and are serious about the role.
