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- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer experiences.
- Company: Join a leading skincare brand known for its innovative products and treatments.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a passionate team that promotes self-care and beauty through high-quality skincare.
- Qualifications: NVQ level 2 in Beauty Therapy or equivalent; sales experience is a plus.
- Other info: Dynamic work environment with a focus on teamwork and client satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.
Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours – full flexibility required
Sales
To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
To raise awareness of the Elemis brand and educate clients in the product and treatment range.
To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
To carry out treatments punctually and to a consistently high standard in accordance with clients\’ requirements and as per the training received to strive for repeat bookings (therapists only).
Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
CIDESCO certificate highly desirable
Good level and standard of UK/European education or equivalent
Experience within a similar retail/store role and industry
Proven sales record
Practical work experience in conducting treatments
Previous experience working with a professional brand
Skincare Specialist employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. Show your passion for skincare and how it aligns with the Elemis ethos.
✨Tip Number 2
Network like a pro! Connect with current or former Elemis employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can really give you an edge!
✨Tip Number 3
Practice your sales pitch! Since driving sales is key, prepare examples of how you've successfully met or exceeded targets in the past. Be ready to share these stories in your interview to showcase your skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and enthusiastic about joining the team!
We think you need these skills to ace Skincare Specialist
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion can drive sales and create an exceptional experience for our clients.
Highlight Relevant Experience: Make sure to detail any previous roles or experiences that relate to skincare or retail. We love seeing a proven sales record and practical experience in conducting treatments, so don’t hold back!
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, showcase your attention to detail in your application. Whether it’s formatting your CV or providing clear examples of your work, we appreciate a tidy presentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your ability to educate clients effectively.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully driven sales in previous roles. Think about specific targets you’ve met or exceeded and how you achieved them. Be ready to discuss your strategies for raising brand awareness and engaging customers.
✨Demonstrate Exceptional Customer Service
Be prepared to share experiences where you’ve gone above and beyond for a client. Highlight your problem-solving skills, especially in handling complaints. This will illustrate your commitment to maintaining high standards of customer service, which is crucial for this role.
✨Practice Your Treatment Techniques
If applicable, brush up on your practical skills and be ready to discuss your approach to treatments. You might even want to prepare a mini demonstration if the opportunity arises. This shows confidence in your abilities and reassures the interviewers of your hands-on experience.
