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- Tasks: Lead a retail team to drive sales of Elemis products and treatments.
- Company: Join a dynamic team at Boots, Meadowhall Shopping Centre.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make an impact in beauty retail while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for beauty therapy.
- Other info: Flexible hours with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Department: Retail
Employment Type: Permanent - Full Time
Location: Boots, Meadowhall Shopping Centre, Sheffield
Reporting To: Retail Sales Manager
Description
As our Retail Account Manager, you will manage a retail store team and the running of our Elemis Retail Account. You will drive the sales of Elemis treatments and products through your exceptional leadership and communication skills. Leading a team within your Retail Account, you will develop sales and promote the Elemis brand through planning and executing promotional activities. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours, Flexibility required across evening and weekend
What Will You Do?
- Account Management
- Be responsible for the growth of Elemis sales in treatments and products within the retail store.
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and treatment range.
- Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- Assess and collate weekly/monthly sales figures and analysis of business, and report such information to key individuals as and when requested.
- Ensure that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified.
- Team Management
- Ensure the team are aware of their figures and targets and how the account is trading.
- Prepare rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times, attendance and timekeeping is to an acceptable standard and provide to Retail Sales Manager.
- Manage, support and develop a small team within your retail store by continuously monitoring and assessing performance and individual needs, to ensure that Company standards, image and values are maintained at all times.
- Assist and support in the on-going product knowledge and retail training for the team.
- Be responsible for the motivation and team spirit of your division.
- Customer Service
- Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times.
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- NQV Level 2 in Beauty Therapy or equivalent qualification
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Experience supervising and managing a team
- Proven sales record
- Practical work experience in conducting treatments
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L’OCCITANE Group products (including L’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
Retail Account Manager in Sheffield employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Account Manager in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Elemis and their products, and understand their brand values. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've successfully managed a team or driven sales. Be ready to share these during interviews to demonstrate your skills and experience.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Retail Account Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Account Manager role. Highlight your experience in retail, team management, and sales achievements. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the Elemis brand and your leadership style. Let us know why you're the perfect fit for our team at Boots.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you exceed sales targets? Lead a successful promotional event? We love numbers and success stories, so make sure to include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their benefits and how they align with customer needs. This will show your passion for the brand and your ability to educate clients effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you motivated your team or resolved conflicts. Highlighting your leadership style will demonstrate that you can maintain high standards and foster a positive team spirit.
✨Be Ready to Discuss Sales Strategies
Come equipped with ideas on how to drive sales and promote the Elemis brand. Think about past promotional activities you’ve executed and their outcomes. This will illustrate your proactive approach and ability to exceed targets, which is crucial for the Retail Account Manager role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
