At a Glance
- Tasks: Lead ecommerce trading strategy and drive profitable growth through data-driven decisions.
- Company: Join a leading retail brand with a focus on innovation and collaboration.
- Benefits: Enjoy generous discounts, enhanced parental leave, and 27 days holiday plus your birthday off.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact in the fast-paced world of online trading and e-commerce.
- Qualifications: Experience in ecommerce trading and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Application Deadline: 15 July 2026
Department: E-Commerce
Employment Type: Permanent - Full Time
Location: Head Office, London
Description
Reporting to the Head of Online Trading, you will lead the commercial performance of our ecommerce business, driving profitable growth through data‑led trading, customer‑focused merchandising and strategic cross‑functional leadership.
Key Responsibilities
- Partner with the Head of Online Trading to shape and execute the ecommerce trading strategy, identifying new opportunities for commercial growth.
- Own ecommerce trading performance, delivering revenue, conversion, average order value (AOV) and profitability targets through data‑led trading decisions.
- Develop and execute trading calendars (promotions, GWP, sampling) and category strategies, ensuring alignment with business objectives and promotional plans.
- Analyse trading performance, customer behaviour and market trends to identify opportunities, mitigate risks and provide actionable commercial recommendations.
- Lead the onsite merchandising strategy, optimising product discovery, search and navigation through tools such as Constructor to maximise conversion and customer experience.
- Partner with Commercial Finance and Demand Planning teams to align forecasts, trading plans and inventory availability, ensuring commercial targets are achieved while optimising stock levels.
- Build strong cross‑functional partnerships across CRM, Paid Media, Marketing, Digital IT, Commercial, Finance, Demand planning to deliver strategic ecommerce initiatives.
- Lead weekly and monthly trading reviews, providing clear performance reporting, commercial insights and recommendations.
- Lead, coach and develop one direct report to create a high‑performing culture focused on collaboration, accountability and continuous improvement.
- Contribute to, and review the evolution of our ecommerce strategy, aligning it with business aspirations, promotional activities and insights from different teams.
- Partner closely with other teams to support teams objectives and new projects.
Skills, Knowledge and Expertise
- A skilled collaborator with a proactive and positive can‑do approach with problem‑solving abilities to drive efficiencies.
- Significant experience in ecommerce trading or online merchandising, with a proven track record of delivering commercial growth within a retail or consumer‑focused environment.
- Strong commercial acumen with experience owning and delivering key ecommerce KPIs, including revenue, conversion, average order value (AOV), margin and profitability.
- Highly analytical, with the ability to interpret trading data, customer insights and market trends to make informed commercial decisions.
- Analytical mindset with strong proficiency in Excel and tools such as Google Analytics, BI platforms, or similar.
- Experience developing and executing ecommerce trading strategies, promotional plans and trading calendars.
- Strong knowledge of onsite merchandising, search and product discovery, with experience using merchandising and personalisation tools (e.g. Constructor or similar platforms).
- Excellent stakeholder management skills, with the ability to build effective relationships and influence cross‑functional teams.
- Identifying and resolving issues, making sound decisions under pressure, and adapting to changing circumstances.
- Experience working closely with Commercial Finance and Demand Planning teams to manage forecasts and trading performance.
Benefits
- Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands.
- Enhanced parental leave policies.
- Income Protection and Life Assurance.
- 27 days holiday plus your birthday off.
- Company pension scheme.
- Employee Assistance Programme.
- Cycle to Work Scheme, Season Ticket Loan, and service awards.
Senior Online Trading Manager employer: ELEMIS
As a Senior Online Trading Manager at our London Head Office, you will thrive in a dynamic and collaborative work culture that prioritises employee growth and development. With generous benefits including a staff discount on premium products, enhanced parental leave, and a supportive environment for continuous improvement, we empower our team to drive meaningful commercial success while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Online Trading Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like ELEMIS are looking for when hiring for a Senior Online Trading Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to ELEMIS for the Senior Online Trading Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at ELEMIS as a Senior Online Trading Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out ELEMIS’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Online Trading Manager.
We think you need these skills to ace Senior Online Trading Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at ELEMIS, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with ELEMIS's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at ELEMIS. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at ELEMIS
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that ELEMIS uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at ELEMIS. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
