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- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading beauty brand with a focus on wellness and client satisfaction.
- Benefits: Generous discounts, well-being policies, holiday allowance, and a supportive work environment.
- Why this job: Be part of a dynamic team that promotes self-care and beauty while achieving personal growth.
- Qualifications: Sales experience and a passion for beauty; CIDESCO certificate is a plus.
- Other info: Flexible hours and opportunities for career advancement in a vibrant industry.
The predicted salary is between 28800 - 43200 £ per year.
Description
As our Sales Consultant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.
Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 22.5 hours – flexibility required
What Will You Do?
Sales
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
- To carry out treatments punctually and to a consistently high standard in accordance with clients\’ requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- CIDESCO certificate highly desirable
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
What We Offer You!*
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\\\’OCCITANE Group products (including L\\\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
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Sales Consultant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the Elemis brand inside out! Research their products and treatments, and be ready to share your passion during interviews. This will show that you're not just looking for any job, but you genuinely want to be part of the Elemis journey.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn and ask them about their experiences. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that Sales Consultant role.
✨Tip Number 3
Practice your sales pitch! Since this role is all about driving sales, prepare a short pitch about why you’d be the perfect fit for the position. Highlight your previous sales experience and how you can contribute to exceeding targets at Elemis.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and are willing to take that extra step to stand out.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Elemis: When you're writing your application, let your love for the Elemis brand shine through! Share any personal experiences with their products or treatments that have inspired you. We want to see that enthusiasm!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Consultant role. Mention specific achievements in sales or customer service that demonstrate your ability to meet targets and provide exceptional client experiences.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure your formatting is clean and professional. We appreciate a polished presentation!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Let’s get started on this journey together!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their benefits and how they align with customer needs. This will show your passion for the brand and your ability to educate clients effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Use specific examples that highlight your proactive approach and enthusiasm for driving sales. This will demonstrate your capability to contribute to the company's goals.
✨Emphasise Customer Service Excellence
Be ready to talk about how you handle customer complaints and ensure high standards of service. Share examples of how you’ve gone above and beyond for clients, as this role requires maintaining exceptional customer satisfaction.
✨Dress the Part
Since you’ll be representing a luxury brand, make sure to dress professionally and in line with the Elemis aesthetic. This not only shows respect for the brand but also gives a glimpse of how you would present yourself to clients.
