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- Tasks: Drive sales of Elemis products and provide exceptional customer service.
- Company: Join the vibrant team at Sephora, a leader in beauty retail.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a premium skincare brand and make a real impact on customer experiences.
- Qualifications: Sales experience and passion for skincare are essential.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 28800 - 42000 £ per year.
Retail Sales Assistant
Department: Retail
Employment Type: Permanent – Full Time
Location: Sephora, Bluewater
Description
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIS are essential in this role.
Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days – flexibility required
What Will You Do?
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and range.
- To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products prescribed are appropriate to clients\’ needs and take into account medical contraindications.
- To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI’s as agreed by the business.
- To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS – Climate, Biodiversity & People Pillars
- To be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
- To be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
- To carry out other duties as so requested by management at time to time.
The Perfect Candidate
- Proven track record in sales and link selling
- Good level and standard of UK/European education or equivalent
- Proven sales record
- Passionate in achieving results in a target driven environment.
- Previous experience working with a premium skincare brand with colour
- Elemis treatment and product knowledge*
- Knowledge of the Elemis Company philosophy*
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\’OCCITANE Group products (including L\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
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Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Elemis products and their benefits. This way, you can show off your passion and product knowledge, which is key for driving those sales.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of the mirror. Highlight how you would engage customers and educate them about the products. Confidence is contagious, and we want you to shine!
✨Tip Number 3
Be ready to share your past successes! Think of specific examples where you exceeded sales targets or handled customer complaints like a pro. We love hearing about your achievements and how you can bring that energy to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Elemis family. Let’s make this happen together!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for Elemis: When writing your application, let your love for the Elemis brand shine through! Share any personal experiences with their products and how they’ve made a difference for you or others. This will help us see your genuine enthusiasm for the role.
Highlight Your Sales Experience: Make sure to detail your previous sales experience, especially if you've worked with premium skincare brands before. We want to know how you've driven sales and met targets in the past, so don’t hold back on those achievements!
Be Organised and Detail-Oriented: Since attention to detail is key in this role, ensure your application is well-structured and free of errors. Use clear headings and bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ELEMIS
✨Know Your Products Inside Out
As a Retail Sales Assistant, you'll be expected to have a solid understanding of Elemis products. Make sure you research the brand thoroughly and can discuss key ingredients, benefits, and how they cater to different skin types. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully driven sales or exceeded targets. Use specific metrics if possible, like percentage increases in sales or successful promotions you led. This will demonstrate your ability to meet and exceed KPIs, which is crucial for this role.
✨Emphasise Customer Service Excellence
Customer service is at the heart of retail. Be ready to share instances where you've gone above and beyond for a customer or handled complaints effectively. Highlighting your commitment to providing an exceptional client experience will resonate well with the interviewers.
✨Align with Sustainability Goals
Elemis places a strong emphasis on sustainability. Familiarise yourself with their sustainability initiatives and be prepared to discuss how you can contribute to these goals in your role. Showing that you understand and support the company's values will set you apart from other candidates.
