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- Tasks: Drive sales and educate clients about ELEMIS products in a vibrant retail environment.
- Company: Join the dynamic team at ELEMIS, a leading premium skincare brand.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work culture.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Be part of a brand that values sustainability and customer satisfaction while achieving sales targets.
- Qualifications: Sales experience and passion for skincare are essential; knowledge of ELEMIS is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Retail Sales Assistant – ELEMIS
ELEMIS Greenhithe, England, United Kingdom
Join to apply for the Retail Sales Assistant role at ELEMIS
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIS are essential in this role.
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days – flexibility required
Location: Sephora, Bluewater
What Will You Do?
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and range.
- To participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products prescribed are appropriate to clients\’ needs and take into account medical contraindications.
- To assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPI’s as agreed by the business.
- To maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS – Climate, Biodiversity & People Pillars
- To be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
- To be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
- To carry out other duties as so requested by management at time to time.
The Perfect Candidate
- Proven track record in sales and link selling
- Good level and standard of UK/European education or equivalent
- Proven sales record
- Passionate in achieving results in a target driven environment.
- Previous experience working with a premium skincare brand with color
- Elemis treatment and product knowledge*
- Knowledge of the Elemis Company philosophy*
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\’OCCITANE Group products (including L\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type.
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Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into ELEMIS products and their philosophy. This way, you can show off your passion and knowledge, which is key for a Retail Sales Assistant role.
✨Tip Number 2
Practice your sales pitch! Think about how you would sell ELEMIS products to a customer. Role-play with a friend or in front of the mirror to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current or former ELEMIS employees on LinkedIn. They might share insider tips or even refer you for the job, which can give you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the ELEMIS team. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Passion for ELEMIS: When writing your application, let your enthusiasm for ELEMIS shine through! Share why you love the brand and how you can contribute to its success. We want to see that you’re not just looking for a job, but that you genuinely care about the products and the customers.
Highlight Your Sales Experience: Make sure to showcase any previous sales experience you have, especially in retail or with premium skincare brands. We’re looking for candidates who can drive sales and meet targets, so don’t be shy about sharing your achievements!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of what makes you a great fit for the Retail Sales Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the ELEMIS team!
How to prepare for a job interview at ELEMIS
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in ELEMIS products and their benefits. Familiarise yourself with the brand’s philosophy and any recent launches. This will not only show your passion for the brand but also help you answer questions confidently.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you successfully linked products or provided exceptional customer service. This will highlight your ability to drive sales effectively.
✨Show Enthusiasm for Sustainability
ELEMIS places a strong emphasis on sustainability. Be ready to discuss how you can contribute to their sustainability goals in your role. Share any personal experiences or ideas you have about reducing waste and promoting eco-friendly practices.
✨Practice Handling Customer Complaints
Since customer service is key, think about how you would handle difficult situations or complaints. Prepare a couple of scenarios where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to high standards.