Project Manager – Gifting & Packaging in City of London

Application Deadline: 21 November 2025

Department: Brand Marketing

Location: Head Office, London

Description

This role will oversee the planning, execution, and delivery of packaging initiatives, including gifting collections, new product launches, seasonal campaigns, and gift-with-purchase programs. The Project Manager will be responsible for setting timelines, managing resources, tracking progress, and ensuring packaging projects meet brand, commercial, and operational objectives in the most efficient, organised, and cost-effective way possible. The ideal candidate has strong organisational skills, thrives in a fast-paced environment, and brings a passion for delivering impactful consumer experiences through packaging and gifting.

This is a full time 37.5 hours, permanent position.

Responsibilities

• Create detailed project plans and key documents for packaging-related initiatives (gifting ranges, new launches, seasonal sets, and GWPs), ensuring alignment with brief goals and expectations.
• Coordinate brief submissions for packaging and gifting projects, ensuring requirements are fully captured ahead of assigning to creative, production, and supplier teams.
• Collaborate with in-house design and packaging design teams, managing the creative process from initial concept through 4-6 rounds of reviews with senior stakeholders to final approval.
• Assess and manage artworking options, balancing the use of in-house resources versus external agencies to deliver high-quality outcomes efficiently and cost-effectively.
• Partner with New Product Development (NPD), Regulatory, and Copywriting teams to ensure packaging is compliant, product information is accurate, and brand messaging is consistent.
• Partner with finance to deliver accurate forecasting, cost tracking, and budget management for packaging projects, ensuring effective use of budget and resources.
• Develop and use internal project management tools to monitor progress, track milestones, and communicate status updates to stakeholders.
• Identify risks, troubleshoot issues, and escalate when required to ensure packaging projects remain on track.
• Communicate plans and updates clearly to cross-functional teams and manage the approval process with key stakeholders (marketing, creative, operations, and product development).
• Collaborate daily with Creative, Production, and Supply Chain teams to manage approvals, resolve production challenges, and ensure packaging is delivered on brief, on time, and on budget.
• Liaise with external packaging vendors to manage briefs, artwork approvals, timelines, and quality standards.
• Coordinate cross-functional teams including marketing, creative, product development, and supply chain to ensure alignment on packaging deliverables, timelines, and goals.
• Strive to continuously improve planning, workflows, and processes related to packaging development, recommending enhancements to ensure efficiency and effectiveness at the highest level.

Qualifications

• 3–5 years of project management experience, preferably within skincare, beauty, or consumer goods, with a focus on packaging, gifting, or product launches.
• Strong understanding of packaging development processes, including gifting collections, seasonal packaging, new product launches, and gift-with-purchase programs.
• Proficiency in project management tools (e.g., AirTable, Jira, Monday.com) and confidence working with artwork management or digital proofing systems.
• Excellent organisational, time management, and communication skills, with the ability to coordinate multiple stakeholders and complex timelines.
• Experience managing suppliers and vendors, including briefing, approvals, production tracking, and quality control.
• Ability to manage multiple packaging projects simultaneously and deliver high-quality results under tight deadlines.
• Strong commercial awareness and budget management skills, ensuring packaging solutions are both cost-effective and brand-appropriate.
• Passion for skincare, beauty, and delivering memorable consumer experiences through gifting and packaging.

Benefits

• Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\\\'OCCITANE Group products (including L\\\'Occitane, Erborian and more)
• Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
• Generous Holiday Allowance, increasing with length of service
• Company Pension Scheme
• Bonus/Commission Scheme
• Healthcare Cash Plan (with Dental)
• Employee Assistance Programme for all Associates and their families
• Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
• Much, much more!

*Some benefit eligibility is based on length of service or contract type