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- Tasks: Lead on-board sales strategies and mentor teams to boost retail revenue.
- Company: Join ELEMIS, a leading skincare brand known for innovation and quality.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team that inspires and motivates while making a real impact.
- Qualifications: 3+ years in the beauty industry with strong sales and communication skills required.
- Other info: This role involves travel and collaboration with global cruise partners.
The predicted salary is between 36000 - 60000 £ per year.
Location: Global
Department: One Spa World
Description
Maximise on-board sales strategies and mentor on-board teams to increase retail and treatment revenue across the Onespaworld fleet. Responsible for business development and as key liaison for designated Cruise Line (Key Account).
KPIs
- Maximise sell thru of retail products across all modalities, increasing ATV by 50%
- Increase number of BIOTEC facial bookings by 50% and ensure BIOTEC machine in good working order, troubleshooting where necessary
- Minimum of 4 HD Skin Wellness Consultations per facialist per day and ensure HD Reveal Camera and laptop are in good working order with software updates installed, working closely with IT and Canfield to troubleshoot where necessary
Key Responsibilities
- Schedule and maintain a rolling 8 week schedule of day visits or sails across all cruise line partners to maximise sales performance
- Review and analyse on-board performance using data available
- Implement plan of action to optimise sales performance based on business review
- Deliver virtual and in-person roadshows to launch new product, treatment or maintain ongoing sales momentum
- Ensure all modalities are fully proficient in delivering the highest standards of ELEMIS brand and product knowledge
- Ensure all modalities are fully competent and confident in delivering the highest standards in treatment/consultation performance
- Work side by side with on-board teams to lead by example and demonstrate operational excellence including, but not limited to product demonstration, spa tours, seminars, HD Skin Wellness Consultations
- Undertake workshops, 1:1 and seminars with on-board teams to inspire and motivate
- Assist on-board manager with stock/inventory queries
- Identify opportunities to improve brand identity on-board
- Nurture the collective voice of on-board teams to be global influencers and brand advocates
- Provide knowledgeable and meaningful reporting on sales improvement following visits/sails
- Ensure ELEMIS On-Board Sales & Education Team are kept up to date on business strategies and sales performance of your designated Key Account
- Work closely with Global Education and Marketing to develop OSW sales & education tools supporting the on-board deliverables and ensure these remain relevant including workshops, toolkits
- Support the delivery of training and educational excellence to the OSW training curriculum and online learning platform
- Represent the brand with both OSW and cruise partners
- Work with travel partners to arrange travel or accommodation requirements.
Skills, Knowledge and Expertise
- Minimum 3 years working with the ELEMIS
- Excellent knowledge of ELEMIS brand ethos, treatment and product
- Proven sales track record
- Ability to build relationships to plug into all teams across the organisation
- Inspire and motivate teams
- Strong planner – detailed and focused on operational efficiency
- Able to multi-task and manage competing priorities
- Excellent communication skills – verbal, non-verbal and written
- Strong written and presentation skills
- Excellent knowledge of MS Office (Advanced Excel, PowerPoint, Word)
- Work well under pressure
Job Benefits
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development and Sales
Industries: Cosmetics
On-Board Business Development and Education Manager employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Board Business Development and Education Manager
✨Tip Number 1
Familiarise yourself with the ELEMIS brand ethos and product range. Understanding their values and offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of ELEMIS or One Spa World. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss specific sales strategies you've successfully implemented in the past. Highlighting your proven track record in business development will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to inspire and motivate teams. Think of examples where you've led by example or conducted training sessions, as this aligns perfectly with the responsibilities of the On-Board Business Development and Education Manager.
We think you need these skills to ace On-Board Business Development and Education Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and education, particularly within the cosmetics or spa industry. Emphasise your sales achievements and any experience with ELEMIS products.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the ELEMIS brand and how your skills align with the responsibilities of the On-Board Business Development and Education Manager role. Use specific examples to demonstrate your ability to inspire and motivate teams.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects strong written skills. Use clear, concise language and structure your documents well to make a positive impression.
Highlight Relevant Achievements: Include quantifiable achievements in your application, such as sales increases or successful training initiatives you've led. This will help demonstrate your capability to meet the KPIs outlined in the job description.
How to prepare for a job interview at ELEMIS
✨Know Your ELEMIS Inside Out
Make sure you have a deep understanding of the ELEMIS brand, its ethos, and its products. Be prepared to discuss specific treatments and how they can benefit customers, as this will show your passion and expertise in the field.
✨Demonstrate Your Sales Acumen
Prepare to share examples of your previous sales successes, particularly in the beauty or wellness industry. Highlight any strategies you've implemented that led to increased revenue or customer engagement, as this role heavily focuses on maximising sales performance.
✨Showcase Your Leadership Skills
Since this position involves mentoring on-board teams, be ready to discuss your leadership style and provide examples of how you've inspired and motivated teams in the past. Think about specific situations where you led by example and achieved operational excellence.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as sell-through rates and booking increases. Be prepared to discuss how you would analyse data to implement action plans for optimising sales performance.
