Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a retail counter, drive sales, and promote the Elemis brand.
- Company: Join Sephora, a leader in beauty retail with a vibrant culture.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make an impact in beauty retail while developing your leadership skills.
- Qualifications: Beauty Therapy qualification and experience in retail management required.
- Other info: Flexible hours and excellent career growth opportunities await you.
The predicted salary is between 30000 - 42000 £ per year.
As our Counter Lead, you will manage a retail counter and the running of our Elemis Retail Account. You will drive the sales of Elemis products through your exceptional entrepreneurial and communication skills. You will develop sales and promote the Elemis brand through planning and executing promotional activities. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours over 5 days - flexibility required
What Will You Do?
- Account Management
- Be responsible for the growth of Elemis sales in treatments and products within the retail store.
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and treatment range.
- Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- Assess and collate weekly/monthly sales figures and analysis of business, and report such information to key individuals as and when requested.
- Ensure that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified.
- Customer Service
- Maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation and to also ensure that the team is very well presented at all times.
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- NQV Level 2 in Beauty Therapy or equivalent qualification
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Experience supervising and managing a team
- Proven sales record
- Practical work experience in conducting treatments
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Counter Lead in Newcastle upon Tyne employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Lead in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Elemis products and their benefits. This will not only impress your interviewers but also show that you're genuinely passionate about what you’ll be selling.
✨Tip Number 2
Practice your sales pitch! Think about how you would promote Elemis products to a customer. Role-play with a friend or in front of the mirror to boost your confidence and refine your communication skills.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed a team or driven sales in the past. Highlighting your experience will make you stand out as a strong candidate for the Counter Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Counter Lead in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Elemis: When writing your application, let your enthusiasm for the Elemis brand shine through. We want to see how much you love the products and how you can share that passion with customers.
Highlight Your Sales Experience: Make sure to showcase any previous sales experience you have, especially in retail. We’re looking for someone who can drive sales and exceed targets, so give us examples of how you've done this before.
Be Organised and Detail-Oriented: Since the role involves managing stock and maintaining high standards, emphasise your organisational skills. We appreciate candidates who can keep things running smoothly and pay attention to the little details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ELEMIS
✨Know Your Products Inside Out
As a Counter Lead, you'll be driving sales of Elemis products, so make sure you know them well. Research the product range, understand their benefits, and be ready to discuss how they can meet customer needs during the interview.
✨Showcase Your Sales Skills
Prepare to share specific examples of how you've successfully driven sales in previous roles. Highlight your entrepreneurial spirit and any promotional activities you've executed that led to increased sales or brand awareness.
✨Demonstrate Leadership Qualities
Since this role involves managing a team, think about times when you've successfully led others. Be ready to discuss your leadership style and how you motivate your team to achieve targets while maintaining high standards.
✨Emphasise Customer Service Excellence
Customer service is key in retail, especially for a brand like Elemis. Prepare to talk about how you've handled client complaints and ensured a top-notch customer experience in your past roles. This will show your commitment to maintaining the brand's reputation.
