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- Tasks: Drive sales of Elemis treatments and products while providing exceptional customer service.
- Company: Join Elemis, a leading skincare brand known for its innovative products and treatments.
- Benefits: Enjoy generous staff discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team that values passion for skincare and client satisfaction.
- Qualifications: Must have NVQ level 2 in Beauty Therapy and experience in retail or similar roles.
- Other info: Flexible commuting across London and opportunities for growth within the company.
The predicted salary is between 28800 - 42000 £ per year.
Department: Retail Sales
Employment Type: Permanent - Full Time
Location: All Stores, London
Reporting To: Retail Sales Manager
Description
As our Mobile Skincare Specialist, you will assist in the day-to-day running of the London Elemis Accounts by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5
What Will You Do?
- Sales
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
- To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
- Able to commute across London and be flexible across multiple stores
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Mobile Skincare Specialist employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Skincare Specialist
✨Tip Number 1
Familiarise yourself with the Elemis brand and its product range. Understanding the unique selling points of their treatments and products will help you engage with potential clients and demonstrate your passion during interviews.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail skincare. Attend beauty events or workshops to meet people who can provide insights or even referrals for the Mobile Skincare Specialist role.
✨Tip Number 3
Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've driven sales or improved customer satisfaction, as this will demonstrate your capability to meet and exceed targets.
✨Tip Number 4
Prepare to discuss your flexibility and ability to commute across London. Highlight any previous experience working in multiple locations, as this will show that you're adaptable and ready to meet the demands of the role.
We think you need these skills to ace Mobile Skincare Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in beauty therapy and retail sales. Emphasise any previous roles where you drove sales or provided exceptional customer service, as these are key aspects of the Mobile Skincare Specialist position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Elemis brand and your understanding of their products and treatments. Mention specific experiences that demonstrate your ability to meet sales targets and provide high-quality customer service.
Showcase Your Qualifications: Clearly state your Beauty Therapy qualifications and any relevant certifications. If you have experience conducting treatments, make sure to include this information, as it is crucial for the role.
Highlight Flexibility and Mobility: Since the role requires commuting across London, mention your flexibility and willingness to work in multiple stores. This shows that you are adaptable and ready to meet the demands of the job.
How to prepare for a job interview at ELEMIS
✨Show Your Passion for Skincare
Make sure to express your enthusiasm for the Elemis brand and skincare in general. Share personal experiences or stories that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences and how you met or exceeded targets. Use specific examples to illustrate your ability to drive sales and engage customers effectively.
✨Highlight Customer Service Excellence
Be ready to talk about how you handle customer complaints and ensure high standards of service. Providing examples of past situations where you went above and beyond for a client can set you apart.
✨Know the Brand Inside Out
Research Elemis products and treatments thoroughly before the interview. Being knowledgeable about their offerings will show your commitment and help you answer questions confidently.
