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For Companies At a Glance
- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading skincare brand with a focus on innovation and client satisfaction.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team that promotes beauty and wellness across London.
- Qualifications: NVQ Level 2 in Beauty Therapy and retail experience required.
- Other info: Flexible hours and opportunities for career growth in a vibrant industry.
The predicted salary is between 36000 - 60000 £ per year.
Mobile Skincare Specialist
Department: Retail Sales
Employment Type: Permanent – Full Time
Location: All Stores, London
Reporting To: Retail Sales Manager
Description
As our Mobile Skincare Specialist, you will assist in the day-to-day running of the London Elemis Accounts by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity.
Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days – flexibility required
What Will You Do?
Sales
- To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets.
- To raise awareness of the Elemis brand and educate clients in the product and treatment range.
- To participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- To assist the Account Management Team in accurately recording sales figures and stock levels.
Customer Service
- To carry out treatments punctually and to a consistently high standard in accordance with clients\’ requirements and as per the training received to strive for repeat bookings (therapists only).
- Ensure products and treatments prescribed are appropriate to clients needs and take into account medical contraindications.
- To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 2 minimum (or equivalent)
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
- Able to commute across London and be flexible across multiple stores
What We Offer You!*
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\’OCCITANE Group products (including L\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
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Mobile Skincare Specialist employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Skincare Specialist
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. This shows your passion and commitment, which is exactly what they’re looking for.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn and ask them about their experiences. They might share insider tips that could give you an edge in your application process.
✨Tip Number 3
Practice your sales pitch! Since driving sales is key for this role, prepare a few scenarios where you can demonstrate how you would promote Elemis products. Role-playing with a friend can help you nail it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the Elemis family and enjoying those fab employee benefits!
We think you need these skills to ace Mobile Skincare Specialist
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion aligns with our mission to provide exceptional treatments and products.
Tailor Your Experience: Make sure to highlight any relevant experience in retail or beauty therapy. We love seeing how your background fits with the Mobile Skincare Specialist role, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your commitment to providing exceptional customer service.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you drove sales or improved customer engagement. This will help the interviewer see how you can contribute to their sales goals as a Mobile Skincare Specialist.
✨Demonstrate Your Customer Service Expertise
Be ready to share instances where you handled customer complaints or provided outstanding service. Highlight your ability to maintain high standards of cleanliness and presentation, as this is crucial for the role. Showing that you can create a positive client experience will set you apart.
✨Flexibility is Key
Since the role requires commuting across London and working in multiple stores, be prepared to discuss your availability and flexibility. Emphasise your willingness to adapt to different environments and schedules, which is essential for success in this position.
