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- Tasks: Lead a team to drive sales of Elemis treatments and products in a retail environment.
- Company: Join a prestigious retail brand at Harrods, known for its exceptional customer experience.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make an impact in beauty retail while developing your leadership skills and career.
- Qualifications: Beauty Therapy qualification and experience in retail management or supervision.
- Other info: Flexible hours with opportunities for growth and development in a dynamic team.
The predicted salary is between 30000 - 42000 £ per year.
As our Assistant Business Manager, you will assist in the management of a retail store team and the running of our Elemis Retail Account. You will drive the sales of Elemis treatments and products through your exceptional leadership and communication skills.
Assisting in leading a team of Skincare Specialists within your Retail Account, you will develop sales and promote the Elemis brand through planning and executing promotional activities. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Accountabilities
- Be responsible for the growth of Elemis sales in treatments and products within the retail store.
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and strive to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and treatment range.
- Participate fully in promotional/PR activity and ensure the success of the promotion and/or event.
- Assist and deputise for the Account Manager in assessing and collating weekly/monthly sales figures and analysis of business and report such information to key individuals as and when requested.
- Assist and deputise for the Account Manager in ensuring that a complete stock check is carried out on a weekly/fortnightly basis and any discrepancies on stock should be found and rectified.
- Assist and deputise for the Account Manager in ensuring the team are aware of their figures and targets and how the account is trading.
- Assist and deputise for the Account Manager in preparing rotas on a monthly basis that are fair and consistent, ensuring the counter is sufficiently covered at all times, attendance and timekeeping is to an acceptable standard and provide to Retail Sales Manager.
- Assist and deputise for the Account Manager in managing, supporting and developing a small team within your retail store by continuously monitoring and assessing performance and individual needs, to ensure that Company standards, image and values are maintained at all times.
- Assist and support in the ongoing product knowledge and retail training for the team.
- Assist and deputise for the Account Manager in being responsible for the motivation and team spirit of your division.
- Maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation and ensure that the team is very well presented at all times.
- Ensure products and treatments prescribed are appropriate to clients' needs and take into account medical contraindications.
- Ensure that customer service is of the highest standard and handle any client complaints promptly.
- Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate
- Beauty Therapy or equivalent qualification
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Experience supervising and managing a team
- Proven sales record
- Practical work experience in conducting treatments
- Good level of computer literacy in Microsoft Word and Excel
- Previous experience working with a professional brand
What We Offer You
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L’Occitane Group products (including L’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Assistant Business Manager in London employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Manager in London
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. This shows your passion and commitment, which is exactly what they’re looking for.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can really boost your chances of landing that Assistant Business Manager role.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle team management, sales targets, and customer service scenarios. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the StudySmarter family and the Elemis team.
We think you need these skills to ace Assistant Business Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Business Manager role. Highlight your leadership experience and any sales achievements to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Elemis brand and how your background in retail can help drive sales. Keep it engaging and personal!
Showcase Your Team Spirit: Since this role involves managing a team, share examples of how you've successfully led or motivated others in the past. We love seeing candidates who can inspire and uplift their colleagues!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at StudySmarter!
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis brand, its products, and treatments. Familiarise yourself with their key selling points and any recent promotions. This will not only show your enthusiasm but also demonstrate your commitment to driving sales.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. Highlighting your leadership experience will reassure them that you can manage and develop a small team effectively.
✨Be Ready for Sales Scenarios
Expect questions related to sales targets and how you would achieve them. Prepare to discuss your previous sales experiences and how you’ve exceeded targets. Use numbers and specific examples to illustrate your success in driving sales.
✨Demonstrate Your Customer Service Skills
Customer service is key in retail, especially in beauty. Be prepared to discuss how you handle client complaints and ensure high standards of service. Share examples of how you’ve gone above and beyond for customers to create a memorable experience.
