At a Glance
- Tasks: Drive sales and deliver exceptional client experiences in luxury skincare.
- Company: Join ELEMIS, a global British luxury skincare brand with a commitment to inclusivity.
- Benefits: Enjoy generous discounts, enhanced leave policies, and ongoing development opportunities.
- Other info: Structured training and excellent career progression opportunities await you.
- Why this job: Make a real impact on client relationships and business performance in a supportive environment.
- Qualifications: Experience in luxury retail or client-facing roles, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S., and a growing international footprint. Our award‑winning products and treatments blend nature’s finest botanicals with advanced scientific innovation, delivering high‑touch luxury experiences that are thoughtfully tailored to each individual. We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.
As an Account Manager, you will play a key role in driving strong sales performance and delivering exceptional client experiences on counter. Working closely with your team and retail partners, you will support both treatment (where applicable) and retail performance through client engagement, product expertise, and brand advocacy.
Who You Are
- Experienced in luxury retail, beauty, or a client‑facing sales environment
- A strong performer with a passion for delivering results
- Confident in building client relationships and driving repeat business
- A supportive team player with emerging leadership capability
- Commercially aware with an understanding of KPIs and performance drivers
- A clear and engaging communicator
- Well‑organised and able to manage priorities effectively
- Passionate about skincare, client experience, and brand excellence
- Committed to inclusivity and collaboration
What We Offer
- Generous staff discount on ELEMIS products and spa treatments, plus L’OCCITANE Group brands
- Enhanced parental leave policies
- Income Protection and Life Assurance
- 27 days holiday plus your birthday off
- Company pension scheme
- Employee Assistance Programme
- Cycle to Work Scheme, Season Ticket Loan, and service awards
- Structured training in product knowledge, consultation skills, and retail excellence
- Ongoing development opportunities to support career progression
- A supportive, inclusive environment where you can thrive
- The opportunity to build your client base and directly impact business performance
Account Manager in Leeds employer: Elemis
ELEMIS is an exceptional employer, offering a vibrant work culture at Champneys Springs where luxury meets personal growth. As a Luxury Spa Therapist, you'll benefit from comprehensive training and development opportunities, alongside generous discounts and the chance to represent a globally renowned skincare brand, all while fostering meaningful client relationships in a serene environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the beauty and luxury retail sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for skincare and client experience shine through. Share stories that highlight your achievements and how you've built strong client relationships in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Visit our website regularly and apply directly for roles that catch your eye. The more you put yourself out there, the better your chances of landing that dream job!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Account Manager position.
We think you need these skills to ace Account Manager in Leeds
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or knowledge you have about beauty products and how they can enhance client experiences. We want to see that you're genuinely excited about the role!
Highlight Your Client Relationship Skills:Make sure to emphasise your ability to build strong relationships with clients. Use examples from your past experiences where you've successfully engaged with customers and driven repeat business. This is key for us at ELEMIS!
Be Clear and Engaging:Your written application should reflect your communication skills. Keep it clear, concise, and engaging. Avoid jargon and make sure your personality comes through. We appreciate authenticity and want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Elemis
✨Know Your Products Inside Out
As an Account Manager at ELEMIS, you'll need to showcase your passion for skincare. Make sure you research their product range thoroughly. Understand the key ingredients, benefits, and how they stand out in the luxury market. This knowledge will help you engage confidently with interviewers and demonstrate your commitment to the brand.
✨Showcase Your Client Relationship Skills
ELEMIS values strong client relationships, so be prepared to discuss your experience in building and maintaining these connections. Think of specific examples where you've successfully driven repeat business or enhanced client experiences. This will highlight your ability to thrive in a client-facing role.
✨Demonstrate Your Team Spirit
Being a supportive team player is crucial for this role. During the interview, share instances where you've collaborated effectively with colleagues or contributed to team success. This will show that you can work well within a team and support the overall goals of the retail environment.
✨Understand KPIs and Performance Drivers
Familiarise yourself with key performance indicators relevant to retail and beauty sales. Be ready to discuss how you've met or exceeded targets in previous roles. This will demonstrate your commercial awareness and understanding of what drives success in a retail setting, which is essential for the Account Manager position.
