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- Tasks: Manage key spa accounts and develop strategies for business growth.
- Company: Join a leading wellness brand with a focus on sustainability.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make a real impact in the spa industry while building strong client relationships.
- Qualifications: 3+ years in account management or sales, strong communication skills required.
- Other info: Dynamic role with opportunities for career advancement and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Groups & Key Accounts Partner
Department: Retail
Employment Type: Permanent – Full Time
Location: All Brands, London
Reporting To: Victoria Elsey
Description
To support the Head of Spa and Salon in achieving set KPI’s and objectives. Groups and key account managers will oversee and enhance relationships with our key spa groups and accounts. This pivotal role involves developing tailored strategies to meet spa’s needs, ensuring exceptional service delivery, and driving business growth within the spa and salon sector.
What Will You Do?
- Client Relationship Management: Serve as the primary point of contact with the account leadership team for key spas and group accounts, fostering strong, long-term relationships.
- Strategic Planning: Develop and implement customized account plans to meet client objectives and drive mutual business growth.
- The Key Groups and Account Manager: Retain responsibility for the overall strategy, account development, and marketing initiatives across these accounts, ensuring alignment with wider business goals and long-term growth plans.
- Sales & Revenue Growth: Identify opportunities for upselling and cross-selling services and products, contributing to revenue targets.
- Market Analysis: Monitor industry trends and competitor activities to provide strategic insights and maintain a competitive edge.
- Collaboration: Work closely with internal teams, including marketing and operations, to ensure seamless service delivery and client satisfaction.
- Reporting: Prepare and present regular reports on account performance, highlighting achievements and areas for improvement.
- Field Visits & Relationship Building: Attend site visits alongside the Spa Business Partners as required, particularly where strategic discussions or development opportunities are involved.
- Support to Head of Spa & Salon Sales: Act as a key support to the Head of Spa and Salon Sales, contributing to the achievement of defined KPIs and strategic business objectives.
- Cross-Functional Collaboration: Work in partnership with internal departments such as Marketing, Education, and Supply Chain to deliver seamless service and impactful activations across spa and salon accounts.
- Performance Monitoring: Track and report on account performance, ensuring objectives are met and identifying areas for growth or improvement.
- Market Share: Negotiate commercial conditions and terms with Spa partners, to ensure we remain competitive, successful and profitable within each business, in-line with company policies.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS – Climate, Biodiversity & People Pillars
The Perfect Candidate
- Experience: Minimum of 3 years in account management or sales within the spa, salon, or wellness industry.
- Skills:
- Proven track record in managing key accounts and achieving sales targets.
- Strong negotiation and communication skills.
- Ability to analyze market trends and client needs to develop effective strategies.
- Proficiency in Microsoft Office Suite
- GCSEs in Maths and English grades A-C or equivalent
- Retail experience within the same industry
- Elemis treatment and product knowledge
- Knowledge of the Elemis Company philosophy
What We Offer You!*
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\\\’OCCITANE Group products (including L\\\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
- *Some benefit eligibility is based on length of service or contract type
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Groups & Key Accounts Partner employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups & Key Accounts Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the spa and salon industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts thoroughly. Be ready to discuss how your experience aligns with their goals and how you can contribute to their success. Confidence is key, so practice your pitch until it feels natural.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re keen on being part of our team!
We think you need these skills to ace Groups & Key Accounts Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Groups & Key Accounts Partner role. Highlight your experience in account management and how it aligns with our goals at StudySmarter. We want to see how you can bring value to our team!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive sales and manage key accounts. Use numbers and examples to illustrate your success – we love a good success story!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. Share your passion for the spa and salon industry and why you’re excited about the opportunity with us at StudySmarter.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ELEMIS
✨Know Your Accounts
Before the interview, dive deep into the key spa groups and accounts you'll be managing. Understand their needs, challenges, and how your experience aligns with their objectives. This will show that you're not just interested in the role but are genuinely invested in their success.
✨Showcase Your Strategy Skills
Be prepared to discuss specific strategies you've implemented in previous roles that led to successful account management. Use examples that highlight your ability to develop tailored plans and drive business growth, as this is crucial for the Groups & Key Accounts Partner position.
✨Demonstrate Strong Communication
Since this role involves client relationship management, practice articulating your thoughts clearly and confidently. Think of scenarios where you’ve successfully negotiated or resolved conflicts, as these stories will illustrate your communication prowess and ability to foster long-term relationships.
✨Stay Updated on Market Trends
Research current trends in the spa and wellness industry before your interview. Being able to discuss recent developments or competitor activities will demonstrate your market awareness and strategic thinking, which are essential for this role.
