At a Glance
- Tasks: Drive sales, support team performance, and deliver exceptional client experiences.
- Company: Join ELEMIS, a global luxury skincare brand committed to inclusivity and sustainability.
- Benefits: Generous discounts, enhanced leave policies, and ongoing career development opportunities.
- Other info: Collaborative culture with excellent growth potential and a focus on sustainability.
- Why this job: Make a real impact in a supportive environment while building client relationships.
- Qualifications: Experience in luxury retail or client-facing roles with a passion for skincare.
The predicted salary is between 30000 - 40000 € per year.
At ELEMIS, our people are at the heart of everything we do. Founded in 1989, we are a global British luxury skincare brand and proud B Corp. Today, ELEMIS operates across multiple markets, with strong presences in both the UK and U.S., and a growing international footprint.
We welcome applicants of all genders, backgrounds, and experiences, and are committed to creating an inclusive environment where everyone can thrive.
What You Will Do- Drive sales performance
- Contribute to achieving sales targets through strong personal performance
- Use sales insights and feedback to identify opportunities to improve results
- Support initiatives that drive footfall, client retention, and average transaction value (ATV)
- Maximise every client interaction to support overall counter success
- Support and develop the team
- Provide day-to-day coaching and feedback to strengthen team performance
- Encourage ongoing learning through knowledge sharing and training support
- Foster a positive, collaborative, and inclusive team environment
- Support the smooth day-to-day running of the counter, including rota contribution where needed
- Deliver treatment excellence
- Assist in ensuring smooth and efficient operation of treatment areas
- Maintain exceptional standards of hygiene, professionalism, and compliance
- Champion a seamless client journey from booking to follow-up
- Monitor feedback and performance metrics to support continuous improvement
- Collaborate with cross-functional teams to ensure consistent service delivery
- Build and nurture relationships
- Deliver personalised consultations and exceptional service experiences
- Support in-store events and activations to attract and engage clients
- Develop strong working relationships with retail partners and store teams
- Represent ELEMIS with professionalism, building trust with clients and colleagues
- Collaborate with internal teams to support brand initiatives and commercial success
- Drive counter and brand excellence
- Maintain high standards of merchandising, presentation, and hygiene
- Support stock management, audits, and accurate product handling
- Contribute to promotional activity and in-store events to drive brand awareness
- Ensure compliance with ELEMIS and partner brand standards
- Work sustainably and responsibly
- Encourage practices that minimise waste and environmental impact
- Experienced in luxury retail, beauty, or a client-facing sales environment
- A strong performer with a passion for delivering results
- Confident in building client relationships and driving repeat business
- A supportive team player with emerging leadership capability
- Commercially aware with an understanding of KPIs and performance drivers
- A clear and engaging communicator
- Well-organised and able to manage priorities effectively
- Passionate about skincare, client experience, and brand excellence
- Committed to inclusivity and collaboration
- Generous staff discount on ELEMIS products and spa treatments, plus LOCCITANE Group brands
- Enhanced parental leave policies
- Income Protection and Life Assurance
- 27 days holiday plus your birthday off
- Company pension scheme
- Employee Assistance Programme
- Cycle to Work Scheme, Season Ticket Loan, and service awards
- Structured training in product knowledge, consultation skills, and retail excellence
- Ongoing development opportunities to support career progression
- A supportive, inclusive environment where you can thrive
- The opportunity to build your client base and directly impact business performance
Account Manager in Essex employer: ELEMIS
At ELEMIS, we pride ourselves on being a leading luxury skincare brand that values our people and fosters an inclusive work culture. Located in H Beauty - Lakeside, we offer generous benefits such as a staff discount, enhanced parental leave, and structured training to support your career growth. Join us to be part of a collaborative team where your contributions directly impact our success and where you can thrive in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to current or former ELEMIS employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales performance and client relationships. We recommend role-playing with a friend to get comfortable and confident in your responses.
✨Tip Number 3
Show your passion for skincare during interviews! Share your personal experiences with ELEMIS products and how they’ve impacted your skincare routine. This will demonstrate your genuine interest in the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager in Essex
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! Share any personal experiences or insights that connect you to the beauty industry. We want to see how passionate you are about delivering exceptional client experiences.
Highlight Your Team Spirit:ELEMIS values collaboration, so make sure to mention your experience working in teams. Talk about how you've supported colleagues and contributed to a positive work environment. We’re all about fostering inclusivity and teamwork!
Be Results-Driven:Don’t shy away from showcasing your achievements! Use specific examples to demonstrate how you've driven sales or improved performance in previous roles. We love seeing candidates who are focused on results and can back it up with data.
Tailor Your Application:Make your application stand out by tailoring it to the Account Manager role at ELEMIS. Use keywords from the job description and align your skills with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at ELEMIS
✨Know Your Product Inside Out
Before the interview, make sure you’re well-versed in ELEMIS products and their benefits. Familiarise yourself with the brand’s history, values, and sustainability commitments. This will not only show your passion for skincare but also demonstrate your commitment to the brand.
✨Showcase Your Sales Skills
Prepare specific examples of how you've driven sales performance in previous roles. Think about times when you exceeded targets or improved client retention. Be ready to discuss the strategies you used and the results you achieved, as this aligns perfectly with what they’re looking for.
✨Emphasise Team Collaboration
ELEMIS values a positive and inclusive team environment, so be prepared to talk about your experience working in teams. Share examples of how you’ve supported colleagues, contributed to team success, and fostered collaboration. This will highlight your ability to thrive in their culture.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For instance, ask about their approach to client relationships or how they support ongoing learning and development within the team.
