At a Glance
- Tasks: Deliver engaging training to enhance skills of spa professionals and represent the brand at events.
- Company: Join a leading beauty brand known for its innovative spa treatments and products.
- Benefits: Enjoy generous discounts, excellent well-being policies, and a supportive work environment.
- Why this job: Make a real impact in the beauty industry while sharing your passion for spa services.
- Qualifications: NVQ level 3 in Beauty Therapy and a passion for the spa industry required.
- Other info: Flexible work-from-home options and travel opportunities across the Midlands.
The predicted salary is between 36000 - 60000 £ per year.
Education Training Specialist (Spa and Salon) – Midlands
Department: Education
Employment Type: Permanent – Full Time
Location: The Midlands & North UK (Education Manager Field Based)
Description
The role of a Education Training Specialist (Spa and Salon) is to deliver engaging and inspiring theoretical and practical training, enhancing the skills and knowledge of spa professionals. As a professional Training Specialist your role is to ensure that industry professionals deliver high-quality ELEMIS services and product recommendations. This role aims to support business goals, brand awareness, and treatment and product sales.
This role will be expected to train in a variety of methods both online and in person. In addition, as a Training Specialist you will also be asked to represent the brand at events.
What Will You Do?
- Deliver best in class education
- Provide a high level of hands-on technique and treatment training
- Be a PRO Master in Elemis product knowledge, techniques and treatments.
- Deliver an exceptional customer experience in any environment, both when training and representing the brand at events.
Responsibilities explained:
- Deliver best in class education: As a member of the training team, you work collaboratively to elevate the standard of Elemis treatments and Spa experience.
- Represent the Brand to a high standard in all work situations
- Be competent in delivering all ELEMIS core curriculum, both theoretical and practical, both in person and digitally via streaming.
- Be competent to set up and deliver on-site training at key accounts.
- Can adapt to the training needs and identify areas for skill development, recommending a bespoke training pathway.
- Provide a high level of hands-on technique and treatment training:
- Provide hands-on training for Elemis spa services, including skincare, massage techniques, and other related services.
- Competent to instruct on the use of specialised equipment.
- Evaluate and assess the level of competency of the Spa therapist to attain certification.
- Provide constructive feedback to spa professionals to support their continuous improvement.
- Be a PRO Master in Elemis product knowledge, techniques and treatments:
- Reach the level of a PRO Elemis Master in your own training.
- Can confidently educate on the features and benefits of all Elemis product franchises, ensuring that the learners are competent in prescribing and retailing ELEMIS products
- Educate learners on the use and benefits of all Elemis professional only products, ensuring they are competent in their use within an ELEMIS treatment.
- Has a depth of product knowledge sufficient to the audience needs to be directed by The Head of Education
- Stay updated on industry trends and new product launches to incorporate relevant information into training programs.
- Deliver an exceptional customer experience in any environment, both when training and representing the brand at events:
- Deliver training on excellent customer service, client communication, and maintaining a positive client experience.
- Emphasise client engagement and satisfaction during training sessions.
- Create a 5-star level of training and memorable experiences for our learners.
What we are looking for:
Qualifications/Experience:
- Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical
- CIDESCO qualification highly desirable
- Passionate about the beauty and spa industry.
- Teacher training qualification highly desirable
- Good level and standard of UK/European education or equivalent
- Training experience within the beauty industry desirable
- General computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook
- Skills and Competencies:
- Patient and encouraging in the training environment.
- Adaptable to the diverse learning styles of spa and beauty professionals.
- Social Media training and experience highly desirable
- Self-motivated, organised with strong attention to detail.
- Competent communication, presentation and facilitation skills
- Experience working within a team environment, working collaboratively, and building positive business partnerships
- Ability to listen and understand needs of others, translating those needs into elevated education
- In-depth knowledge of beauty and spa services, products, and industry trends.
- Ability to demonstrate and teach practical spa and beauty services.
- Familiarity with health and safety regulations in the spa and beauty industry.
Work Environment & Physical Requirements:
- This position requires some work from home days, candidates should have a reliable home office setup with access to a stable internet connection.
- Travel: Based in the midlands region covering areas such as Staffordshire, Leicestershire, Nottinghamshire, Derbyshire, and Cheshire when visiting Spa and Salon locations. You will be expected to travel at least 1 week a month. Occasional travel to London, as well as other locations for conferences and meetings, will be required.
- Overnight Travel: Overnight travel will be necessary for attending training, events, conferences, or supporting onsite educational activities.
What we offer you!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L\\\’OCCITANE Group products (including L\\\’Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Healthcare Cash Plan (with Dental)
- Private Medical Insurance
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
*Some benefit eligibility is based on length of service or contract type
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Education Training Specialist (Spa and Salon) - Midlands employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Training Specialist (Spa and Salon) - Midlands
✨Tip Number 1
Network like a pro! Connect with industry professionals on LinkedIn and attend local beauty events. You never know who might have the inside scoop on job openings or be looking for someone just like you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your training techniques or any workshops you've led. This visual proof of your expertise can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of an Education Training Specialist. Keep it engaging and relatable, so they can see how you'd fit into their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the StudySmarter family.
We think you need these skills to ace Education Training Specialist (Spa and Salon) - Midlands
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the beauty and spa industry! Share your experiences and what drives you to be a part of this vibrant field. A genuine passion can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ELEMIS
✨Know Your ELEMIS Inside Out
Make sure you’re well-versed in ELEMIS products and treatments. Brush up on the features, benefits, and any recent launches. This will not only show your passion for the brand but also demonstrate your ability to educate others effectively.
✨Showcase Your Training Skills
Prepare to discuss your previous training experiences and how you’ve adapted your methods to suit different learning styles. Think of specific examples where you’ve successfully engaged learners and improved their skills.
✨Demonstrate Customer Experience Focus
Be ready to talk about how you create exceptional customer experiences. Share anecdotes that highlight your communication skills and how you ensure client satisfaction during training sessions or events.
✨Be Ready to Travel and Adapt
Since this role involves travel across the Midlands and beyond, express your flexibility and readiness to adapt to different environments. Mention any past experiences where you’ve successfully managed travel and training logistics.