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- Tasks: Create and manage engaging content for our e-commerce platform, enhancing the customer journey.
- Company: Join a leading skincare brand dedicated to wellness and innovation.
- Benefits: Enjoy generous discounts, excellent well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team shaping the future of online shopping experiences.
- Qualifications: Experience in e-commerce and strong attention to detail are essential.
- Other info: Opportunities for growth and development in a fast-paced digital landscape.
The predicted salary is between 36000 - 60000 £ per year.
Department: E-Commerce
Employment Type: Permanent - Full Time
Location: Head Office, London
Reporting To: Marie Boulet
Description
Reporting to the E-Commerce Manager, the E-Commerce Executive will work to deliver our roadmap for Elemis.com, striving to elevate the customer journey and support our positioning as the No.1 destination for Skin wellness products, advice and experiences. With a particular focus on content management, you will collaborate with various stakeholders across the business to bring campaigns to life on-time and to standard across elemis.com, managing the integrity of our landing pages and optimising performance.
What Will You Do?
- Support the E-commerce Manager in planning onsite content based on Marketing Calendar and trading priorities.
- Upload all content (products, campaigns) in our CMS to support launch campaigns on schedule – elevating our customer journey.
- Support the Elemis.com team with a focus on content management to ensure the delivery of campaigns and overall site performance.
- Plan weekly onsite content go-live with the support of the E-commerce Manager.
- General analysis and reporting on content and functionality performance, using both the CMS, Content Square and Google Analytics GA4 to track versus targets and historical data.
- Work hand-in-hand with our E-commerce trading team to deliver personalised experiences to increase conversion rate.
- Assist in ongoing improvements of customer journey and overall digital customer experience from site to delivery.
- Assist in management of the on-site tools and technology.
- Partner with Customer Service to ensure ongoing communication of site elements, functionality, and content. Address issues as they arise.
- Assist with SEO optimisation (title tags, meta descriptions, clean-up of backlinks, agency recommendations).
- Assist with publishing all blogs content and support the onsite content tasks required by the SEO agency.
- Assist in the implementation of SEO related changes and recommendations.
- Support the E-commerce Manager on all SEO tasks related.
- Put together creative briefs for onsite content to support launches or seasonal campaigns.
- Support the digital needs of the omni-channel business.
- Work with the team to manage site content development briefing and build including campaign delivery and blog content.
- Summarise and leverage learnings to suggest further improvements based on data and insights.
What we are looking for:
- Solid background in Ecommerce, with solid experience in working for a consumer goods brand with a focus on DTC.
- Accuracy: operates with genuine care, applies strong attention to detail, able to audit and spot opportunities to improve the quality of work.
- Time Management: able to manage competing priorities, strong regard for preparation, self-manages workflows and deadlines.
- Stakeholder Management: strong relationship builder, operates collaboratively across multiple teams and various levels, able to influence and manage expectations of others.
- Data and insights: skilled in analysing data sets and applying insight with actionable recommendations, identifies opportunities, challenges through data, and utilises metrics and considers performance in all actions.
- Tools: experience using Content Square or similar would be preferable. Experience using CMS platform such as Sanity a plus.
- Problem solving: navigates problems with logic and process, can bring solutions, and applies learnings.
- Thrives in change: able to adapt to change swiftly and with positivity, not deterred by ambiguity.
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more).
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Healthcare Cash Plan (with Dental).
- Private Medical Insurance.
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
- Much, much more!
*Some benefit eligibility is based on length of service or contract type.
E-commerce Content Executive in City of Westminster employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Content Executive in City of Westminster
✨Tip Number 1
Get your networking game on! Reach out to people in the e-commerce space, especially those who work at Elemis or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best content management projects. This is your chance to demonstrate how you can elevate the customer journey and make an impact.
✨Tip Number 3
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've used insights to improve performance in past roles. We love seeing candidates who can back up their ideas with solid data!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Elemis.
We think you need these skills to ace E-commerce Content Executive in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the E-commerce Content Executive role. Highlight your experience in e-commerce and content management, and show us how you can elevate the customer journey at Elemis.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s managing content or analysing data, we want to see how you’ve made an impact in your past positions.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Elemis team!
How to prepare for a job interview at ELEMIS
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around content management and customer journeys. Familiarise yourself with the latest trends in the industry and be ready to discuss how you can elevate the customer experience on Elemis.com.
✨Showcase Your Data Skills
Since the role involves analysing data and making recommendations, be prepared to talk about your experience with tools like Google Analytics or Content Square. Bring examples of how you've used data to drive decisions in previous roles.
✨Be a Team Player
This position requires collaboration across various teams, so highlight your stakeholder management skills. Share examples of how you've successfully worked with different departments to achieve common goals, and demonstrate your ability to build strong relationships.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in past roles and how you navigated them. Show that you can think logically and bring solutions to the table, especially in a fast-paced environment.