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- Tasks: Drive sales of Elemis treatments and products while delivering exceptional customer service.
- Company: Join a leading beauty brand with a focus on wellness and client satisfaction.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the beauty industry.
- Qualifications: NVQ level 3 in Beauty Therapy or equivalent, with retail experience preferred.
- Other info: Flexible hours and excellent career growth opportunities await you!
The predicted salary is between 28800 - 42000 £ per year.
As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
Contract Type: Permanent
Weekly Hours: 37.5 hours across 5 days - flexibility required
What Will You Do?
- Sales: To pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, and to strive to exceed set targets. To raise awareness of the Elemis brand and educate clients in the product and treatment range. To participate fully in promotional/PR activity and ensure the success of the promotion and/or event. To assist the Account Management Team in accurately recording sales figures and stock levels.
- Customer Service: To carry out treatments punctually and to a consistently high standard in accordance with clients' requirements and as per the training received to strive for repeat bookings (therapists only). Ensure products and treatments prescribed are appropriate to clients' needs and take into account medical contraindications. To maintain the Elemis counter, site and treatment areas to the highest standards of cleanliness, hygiene and presentation. Ensure that customer service is of the highest standard and to handle any client complaints promptly and consult the Account Management Team in all cases. Ensure that all details regarding clients are kept in the strictest of confidence, locked away and information is never discussed with inappropriate parties either inside or outside of the Company.
The Perfect Candidate:
- Beauty Therapy qualification to NVQ level 3 minimum (or equivalent) CIDESCO certificate highly desirable
- Good level and standard of UK/European education or equivalent
- Experience within a similar retail/store role and industry
- Proven sales record
- Practical work experience in conducting treatments
- Previous experience working with a professional brand
What We Offer You:
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Skincare Specialist in Chester employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Specialist in Chester
✨Tip Number 1
Get to know the brand inside out! Dive deep into Elemis products and treatments. When you’re chatting with potential employers, show off your passion and knowledge – it’ll make you stand out!
✨Tip Number 2
Network like a pro! Attend beauty events or workshops where you can meet industry insiders. Don’t be shy – introduce yourself and share your enthusiasm for skincare; you never know who might have a lead on a job!
✨Tip Number 3
Practice your sales pitch! Since driving sales is key for this role, prepare a few scenarios where you can demonstrate how you’d promote Elemis products. Role-playing with a friend can help you nail it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Skincare Specialist role!
We think you need these skills to ace Skincare Specialist in Chester
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your enthusiasm for skincare and the Elemis brand shine through. We want to see how your passion aligns with our mission to provide exceptional treatments and products.
Highlight Relevant Experience: Make sure to detail any previous experience in retail or beauty therapy that relates to the role. We love seeing how your background can contribute to driving sales and delivering top-notch customer service.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, showcase your attention to detail in your application. Whether it’s about maintaining cleanliness or managing stock levels, we want to know how you keep everything running smoothly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with StudySmarter and Elemis.
How to prepare for a job interview at ELEMIS
✨Know Your Elemis Inside Out
Before the interview, make sure you’re well-versed in the Elemis product range and treatments. Familiarise yourself with their key ingredients, benefits, and any recent promotions. This will not only show your passion for the brand but also demonstrate your ability to educate clients effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you’ve met or exceeded targets. Think of specific examples where you drove sales or improved customer engagement. This will help the interviewer see how you can contribute to their sales goals.
✨Demonstrate Exceptional Customer Service
Be ready to share instances where you provided outstanding customer service or handled complaints effectively. Highlight your ability to maintain high standards and ensure client satisfaction, as this is crucial for the role of a Skincare Specialist.
✨Dress the Part
Since you’ll be working in a beauty environment, it’s important to present yourself well. Dress professionally and in a way that reflects the Elemis brand. This shows that you understand the industry and are serious about the role.
