At a Glance
- Tasks: Engage clients with personalised skincare consultations and drive sales through expert recommendations.
- Company: Join ELEMIS, a leading luxury skincare brand committed to client experience and innovation.
- Benefits: Enjoy generous discounts, 27 days' leave, and career progression opportunities.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by connecting with clients and enhancing their skincare journey.
- Qualifications: Passion for skincare, strong communication skills, and experience in retail or customer service.
The predicted salary is between 26244 - 32076 £ per year.
Retail Sales Consultant | ELEMIS
Availability: Full flexibility across weekdays, weekends and evenings is essential.
Discover ELEMIS
At ELEMIS, every great client experience starts with a conversation. It’s about understanding what matters to each person, helping them discover skincare that delivers and creating moments that inspire confidence - and keep them coming back. Founded in 1989, ELEMIS is a global British luxury skincare brand and proud B Corp. We combine nature’s finest ingredients with pioneering skincare science to create award-winning products and results-driven skincare experiences.
Your role in driving our success
As a Retail Sales Consultant, you’ll bring the ELEMIS experience to life through engaging consultations, expert skincare recommendations and genuine client connections. You’ll uncover client needs, create personalised skincare routines and use your product knowledge to deliver an exceptional experience. Alongside this, you’ll take ownership of your KPIs, maximise sales opportunities and build lasting client relationships that drive loyalty, repeat business and commercial success.
The impact you’ll make
- Create connections that convert: Confidently approach and engage clients, opening conversations that feel welcoming, relevant and personal. Ask thoughtful questions and actively listen to uncover individual skincare concerns, goals and preferences.
- Turn recommendations into results: Take a proactive approach to selling, making the most of every interaction to convert interest into purchases and maximise sales opportunities.
- Bring the ELEMIS experience to life: Develop expert knowledge of ELEMIS products, ingredients, skincare routines and latest innovations.
What You Will Do
The qualities that set you apart
- You love connecting with people and have a genuine passion for skincare.
- You’re confident starting conversations, curious about what makes each client unique and motivated by finding the right solution for every need.
- You understand that successful selling is about more than a transaction. It’s about building trust, communicating value and creating an experience that makes clients want to return.
- You enjoy working towards targets, take pride in your results and are always looking for ways to improve.
You’ll ideally bring:
- Experience in luxury retail, beauty, sales or another customer-focused environment.
- A passion for skincare and creating memorable client experiences.
- Confidence in consultative selling, product recommendations and identifying opportunities to grow a sale.
- Experience working towards sales targets or KPIs, with the drive to achieve and exceed them.
- The ability to build relationships that encourage repeat visits, purchases and client loyalty.
- Strong communication skills and the confidence to engage with a diverse range of clients.
- Curiosity about skincare technology, ingredients and product innovation, with a willingness to learn.
- A proactive, positive and inclusive approach to teamwork.
Your future with ELEMIS
We want you to feel valued, build your expertise and be recognised for the difference you make to our clients, our business and your own career. Enjoy a range of benefits, including:
- Generous discounts on ELEMIS products and spa treatments, plus L’OCCITANE Group brands.
- 27 days’ annual leave, plus your birthday off.
- Enhanced parental leave, income protection and life assurance.
- Company pension and Employee Assistance Programme.
- Cycle to Work Scheme, Season Ticket Loan and service awards.
Grow your expertise and shape your future:
- Structured product training to build your skincare knowledge and selling confidence.
- Ongoing learning and career progression opportunities, including leadership development.
- A supportive environment where you can develop your expertise and reach your potential.
- The opportunity to make a visible impact on sales performance, client loyalty and brand growth.
Together, we belong
At ELEMIS, our people make us who we are. Justice, Equity, Diversity and Inclusion are central to our People Strategy, and we’re committed to creating a workplace where everyone feels valued, respected and empowered to thrive.
Bring your talent. Share your passion. Make your mark.
Retail Consultant in Cambridge employer: Elemis
ELEMIS is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a hybrid working model and flexible hours, employees enjoy a healthy work-life balance while benefiting from generous holiday allowances, comprehensive health plans, and opportunities for continuous improvement. Located in Filton, the company fosters collaboration and innovation, making it an ideal place for Management Accountants seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Consultant in Cambridge
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Elemis, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Consultant in Cambridge
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Elemis that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Elemis will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Elemis and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Elemis
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Elemis, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Elemis!
