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- Tasks: Provide personalised skincare treatments and expert product recommendations for an exceptional guest experience.
- Company: Join the renowned Champneys Spa, known for its luxurious treatments and professional environment.
- Benefits: Enjoy generous discounts, excellent well-being policies, and a supportive work culture.
- Why this job: Make a real difference in clients' lives while working with top skincare brands like Elemis.
- Qualifications: Level 3 Beauty Therapy qualification and retail experience in the beauty industry.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 36000 - 60000 £ per year.
As a Spa Skincare Specialist you will provide personalized skincare treatments and expert product recommendations while ensuring each guest enjoys an exceptional, results-driven experience. You will be promoting the sales of Elemis treatments and products to develop and grow the retail sales of the Elemis brand using both internal and external promotional activity on a day-to-day basis, ensuring the Company standards are maintained at all times to the highest level and that professionalism, honesty and customer enthusiasm is maintained at all times.
Key Responsibilities
- Client Consultations: Conduct HD skin consultations to identify client needs, concerns, and goals.
- Treatment Delivery: Perform a variety of professional skincare treatments, advanced skincare services in accordance with spa protocols and standards.
- Product Expertise: Recommend appropriate retail products and treatment plans tailored to individual skin types and conditions to support home-care routines.
- Customer Service: Deliver an exceptional guest experience with a warm, professional, and attentive approach, ensuring client satisfaction and comfort throughout each visit. Give prescriptive and rebooking advice in services, packages, and products. Drive sales of Elemis products and treatments. Create activity to stimulate interest from clients in the Elemis brand.
Skills, Knowledge and Expertise
- Beauty Therapy qualification Level 3
- GCSEs in Maths and English grades A-C or equivalent
- Experience within a similar role
- Retail experience within the same industry
- Practical work experience in conducting treatments
- Elemis treatment and product knowledge
- Knowledge of the Elemis Company philosophy
Benefits
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Spa Skincare Specialist in Buxton employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Skincare Specialist in Buxton
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can chat confidently about them during interviews. This shows your passion and expertise, which is exactly what they’re looking for.
✨Tip Number 2
Practice your client consultation skills! Think about how you would assess a client's needs and recommend treatments. Role-playing with a friend can help you feel more comfortable and prepared when it comes to the real deal.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Be ready to share examples of how you've gone above and beyond for clients in the past. This will highlight your ability to create that exceptional guest experience they’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Champneys Buxton Crescent.
We think you need these skills to ace Spa Skincare Specialist in Buxton
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences and what excites you about helping clients achieve their skincare goals. We want to see your enthusiasm for the Elemis brand and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Spa Skincare Specialist role. Mention any specific treatments or products you’ve worked with, especially if they relate to Elemis. This shows us you’re serious about the position!
Keep It Professional Yet Friendly: While we love a casual tone, remember to maintain professionalism in your written application. Use clear language and structure your thoughts well. A friendly yet polished approach will help us see you as a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at ELEMIS
✨Know Your Skincare Stuff
Make sure you brush up on your knowledge of skincare treatments and products, especially those from the Elemis range. Be ready to discuss how different products work for various skin types and conditions, as this will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a client, as this is crucial for creating that warm and professional atmosphere they’re looking for.
✨Practice Your Consultations
Since client consultations are key, practice conducting mock consultations with friends or family. Focus on identifying needs and recommending tailored treatment plans, as this will help you feel more confident during the actual interview.
✨Demonstrate Your Sales Savvy
Be ready to discuss your experience with retail sales, particularly in the beauty industry. Think of strategies you've used to promote products and how you can apply them to drive sales of Elemis treatments and products in the spa.
