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- Tasks: Provide personalised skincare treatments and expert product recommendations to guests.
- Company: Join the luxurious Champneys Eastwell Manor spa team.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Make a real difference in clients' skincare journeys while working in a beautiful setting.
- Qualifications: Level 3 Beauty Therapy qualification and retail experience preferred.
- Other info: Flexible part-time hours with excellent career growth opportunities.
The predicted salary is between 12000 - 18000 £ per year.
As a Spa Skincare Specialist you will provide personalized skincare treatments and expert product recommendations while ensuring each guest enjoys an exceptional, results-driven experience. You will be promoting the sales of Elemis treatments and products, and developing and growing the retail sales of the Elemis brand using both internal and external promotional activity on a day‑to‑day basis, ensuring the company standards are maintained at all times to the highest level and that professionalism, honesty and customer enthusiasm are maintained at all times.
Key Responsibilities
- Client Consultations: Conduct HD skin consultations to identify client needs, concerns, and goals.
- Treatment Delivery: Perform a variety of professional skincare treatments, advanced skincare services in accordance with spa protocols and standards.
- Product Expertise: Recommend appropriate retail products and treatment plans tailored to individual skin types and conditions to support home‑care routines.
- Customer Service: Deliver an exceptional guest experience with a warm, professional, and attentive approach, ensuring client satisfaction and comfort throughout each visit. Give prescriptive and rebooking advice in services, packages, and products. To drive sales of Elemis products and treatments. To create activity to stimulate interest from clients in the Elemis brand.
Skills, Knowledge and Expertise
- Beauty Therapy qualification Level 3
- GCSEs in Maths and English grades A‑C or equivalent
- Experience within a similar role
- Retail experience within the same industry
- Practical work experience in conducting treatments
- Elemis treatment and product knowledge
- Knowledge of the Elemis Company philosophy
Benefits
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
- Excellent well‑being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
- Generous Holiday Allowance, increasing with length of service
- Company Pension Scheme
- Bonus/Commission Scheme
- Healthcare Cash Plan (with Dental)
- Employee Assistance Programme for all Associates and their families
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards
- Much, much more!
Spa Skincare Specialist in Ashford employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Skincare Specialist in Ashford
✨Tip Number 1
Get to know the Elemis brand inside out! Familiarise yourself with their products and treatments so you can confidently discuss them during interviews. This shows your passion and expertise, which is exactly what they’re looking for.
✨Tip Number 2
Practice your client consultation skills. Think about how you would approach a guest's skincare needs and concerns. Role-playing with a friend can help you feel more comfortable and prepared for those tricky questions.
✨Tip Number 3
Showcase your customer service skills! Be ready to share examples of how you've gone above and beyond for clients in the past. This will highlight your ability to create that exceptional guest experience they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Spa Skincare Specialist in Ashford
Some tips for your application 🫡
Show Your Passion for Skincare: When writing your application, let your love for skincare shine through! Share your experiences and what excites you about helping clients achieve their skincare goals. We want to see your enthusiasm for the Elemis brand and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Spa Skincare Specialist role. Mention any specific treatments or products you’re familiar with, especially Elemis, as this will show us you’re a great fit for the position.
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language and structure your application well, but don’t be afraid to let your personality come through. We want to know the real you!
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about our amazing team and culture!
How to prepare for a job interview at ELEMIS
✨Know Your Skincare Stuff
Make sure you brush up on your knowledge of skincare treatments and products, especially those from Elemis. Be ready to discuss how different products work for various skin types and conditions. This will show that you're not just passionate about skincare but also knowledgeable and prepared.
✨Practice Client Consultations
Since client consultations are a big part of the role, practice how you would conduct one. Think about the questions you’d ask to identify a client's needs and how you’d tailor your recommendations. Role-playing with a friend can help you feel more confident during the actual interview.
✨Showcase Your Sales Skills
Be prepared to talk about your experience in retail and how you've successfully driven sales in the past. Think of specific examples where you promoted products or services and how you engaged customers. This will demonstrate your ability to boost Elemis sales effectively.
✨Emphasise Customer Service Excellence
Highlight your commitment to providing exceptional customer service. Share stories that illustrate your warm, professional approach and how you ensure client satisfaction. This is crucial for the Spa Skincare Specialist role, so make it a key focus in your interview.
