At a Glance
- Tasks: Support the Certification team with project administration and customer interactions.
- Company: Join Element, a global leader in testing and certification.
- Benefits: Free parking, career growth, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for personal and professional development.
- Why this job: Make a real impact in ensuring safety and compliance across industries.
- Qualifications: Strong communication skills, attention to detail, and experience in project support.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Administrator or Project Coordinator looking to advance your career? Element has an opportunity for an Operations Coordinator to join our Warringtonfire business providing operational and project administrative support to the Certification team. This is a great opportunity to progress your career within a Global Testing, Inspection and Certification business. Warringtonfire are a global leader in fire resistance testing for construction, furniture, marine and rail sectors.
Key Responsibilities
- Provide operational and project administrative support within the Certification team, coordinating activities and progressing work through to completion.
- Liaise with customers to progress applications and assist with enquiries.
- Coordinate and interact with internal departments and provide operational support to technical & sales colleagues.
- Process customer quotations, applications, purchase orders, sample requests, labelling requests and FPC audits.
- Issue certificates to customers.
- Set up new client accounts within internal systems.
- Process invoices & credit notes and deal with invoice queries.
- Monitor work in progress and liaise with clients to resolve any queries.
- Attend customer update meetings as required.
- Assist in the ongoing development of operational processes and work procedures.
- Provide support for ad-hoc projects as and when required.
- Can work unsupervised and as part of a team.
Qualifications
- Excellent written and oral communication skills.
- Hardworking & proactive team player.
- Efficient & organised.
- Possess a strong attention to detail and ability to multitask.
- Strong IT skills. Previous experience of customer relationship management tools (CRM) and/or LIMS systems would be advantageous.
- Ability to develop strong working relationships.
- Previous experience working in a technical support/operational role, or project support experience in a technical organisation advantageous.
Benefits
- Able to travel to our Birchwood site daily, free parking!
About Element
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Operations Coordinator: Project & Client Support in Warrington employer: Elements Limited
Element is an exceptional employer, offering a dynamic work environment in Warrington where you can advance your career as an Operations Coordinator. With a strong focus on employee growth and development, we provide opportunities to engage in meaningful projects that contribute to global safety standards. Our supportive culture, combined with benefits like free parking and the chance to work alongside industry leaders, makes Element a fantastic place to build your future.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator: Project & Client Support in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they operate. We want you to show them that you’re not just another candidate, but someone who genuinely cares about making tomorrow safer than today!
✨Tip Number 3
Practice your communication skills! As an Operations Coordinator, you’ll need to liaise with clients and internal teams. We suggest doing mock interviews or even chatting with friends to get comfortable articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Operations Coordinator: Project & Client Support in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your relevant experience in project coordination and customer support, and show us how you can contribute to our Certification team.
Show Off Your Communication Skills:Since excellent written and oral communication skills are key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Highlight Your Organisational Skills:We love a candidate who can juggle multiple tasks! In your application, give examples of how you've managed various projects or administrative duties simultaneously. This will show us you're the efficient and organised person we're looking for.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Elements Limited
✨Know the Company Inside Out
Before your interview, take some time to research Element and its operations. Understand their role in fire resistance testing and how they support various sectors. This knowledge will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your Organisational Skills
As an Operations Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how you ensure everything runs smoothly, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with customers, be ready to discuss how you've handled customer enquiries or resolved issues in the past. Think of specific situations where your communication skills made a difference, and be prepared to share these stories during the interview.
✨Demonstrate Teamwork and Independence
The job requires both teamwork and the ability to work unsupervised. Prepare to discuss instances where you've successfully collaborated with colleagues as well as times when you took initiative on your own. This balance will show that you can thrive in both environments.
