At a Glance
- Tasks: Manage client accounts and ensure accurate energy data analysis.
- Company: Elemental Consulting Group, a trusted partner in strategic solutions.
- Benefits: Competitive salary, ongoing training, company laptop, and pension scheme.
- Other info: Flexible hours with clear growth opportunities in a collaborative environment.
- Why this job: Make a real impact on sustainability while developing your career.
- Qualifications: Experience in client management and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
About Elemental
At Elemental Consulting Group Limited, we’re more than a consultancy – we’re trusted partners to our clients, delivering smart, strategic solutions that drive growth, transformation, and long‑term success. We work across diverse sectors, helping organisations navigate complexity with clarity, confidence, and creativity. As a member of our team, you’ll be joining a company that values people as much as performance, fostering a collaborative, inclusive, and empowering environment where every team member has a voice and the opportunity to make a real impact.
Role Overview
Core Hours: Monday - Thursday, 4 hours per day.
We are looking for a confident individual who can manage key supplier relationships, with the opportunity over time to improve working processes and build strong relationships with dedicated points of contact. This role is suited to an individual with a background in client‑focused roles – such as CRM, business development, utility consultancy, or data processing – who is passionate about supporting businesses in reducing energy consumption and lowering their environmental impact.
The Client Account Manager is central to our service delivery. You will manage key client accounts as the primary point of contact, ensuring the effective validation, recording, and analysis of energy and carbon data. You will help clients meet compliance obligations and deliver against sustainability goals through technical insight, project coordination, and relationship management. This role reports to a senior team member and carries responsibility for the quality and performance of client‑facing work.
Key Responsibilities
- Data & Bill Validation: Managing bill validation processes to ensure accuracy in energy invoicing, processing client invoices, and resolving discrepancies.
- Stakeholder Liaison: Liaising with energy suppliers, third parties, and debt collection agencies to maintain account integrity and resolve outstanding issues.
- Relationship Management: Maintaining regular communication with clients to understand their needs, manage expectations, and build long‑term, trust‑based relationships.
- Data Systems: Reformatting client data files and importing them accurately into internal systems or specialist software platforms while handling confidential data securely.
- Analysis & Reporting: Collecting, analysing, and interpreting data to support emissions monitoring and producing high‑quality technical reports for project delivery.
- Quality & Mentorship: Reviewing and providing quality assurance for team outputs and mentoring junior team members.
- Project Coordination: Coordinating, monitoring, and implementing multiple work‑streams and projects using technical systems and software with confidence.
- Engagement: Attending client meetings and assisting with internal and external engagement to support objectives.
What We’re Looking For
- Strong understanding of energy and carbon data.
- Experience in client account management within energy, sustainability, or utilities.
- Ability to communicate information clearly and concisely with excellent numerical and organisational skills.
- Confident in using MS Office (Intermediate to Advanced level).
- Motivated, deadline‑driven, and able to manage multiple priorities.
- Analytical mindset with the ability to identify patterns and trends.
- High attention to detail and commitment to delivering quality work.
- Commercial awareness and ability to identify opportunities for cross‑selling services.
- Collaborative team player who acts with impartial judgement, discretion, and professionalism.
Desirable
- Qualification in maths and English, business studies, and/or energy carbon accounting.
- Previous experience delivering reports and presenting to senior stakeholders.
Why Join Elemental?
- Competitive salary aligned with your experience and contribution.
- Ongoing training and development to support your professional journey.
- Company laptop, pro‑rate paid holiday (plus UK bank holidays), and a pension scheme.
- Clear opportunities for growth and the chance to take on new challenges.
Client Account Manager in Coventry employer: Elemental Consulting Group Ltd
Elemental Consulting Group Limited is an exceptional employer that prioritises people alongside performance, creating a collaborative and inclusive work culture. As a Client Account Manager, you will benefit from ongoing training and development opportunities, a competitive salary, and the chance to make a meaningful impact in sustainability while working in a supportive environment that values your contributions. With a focus on employee growth and a commitment to reducing environmental impact, Elemental offers a unique opportunity to thrive in your career.
Contact Details:
Elemental Consulting Group Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy and sustainability sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Client Account Manager role!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous client management successes. When you get the chance to chat with potential employers, share how you’ve helped clients reduce their energy consumption and achieve sustainability goals.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, apply through our website. Tailor your application to highlight your experience in managing key supplier relationships and your analytical mindset. We love seeing candidates who take the initiative!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of energy and carbon data. Be ready to discuss how you can contribute to our mission at Elemental. Show us your passion for sustainability and how you can make a real impact in the role!
We think you need these skills to ace Client Account Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client Account Manager. Highlight your experience in client-focused roles and any relevant skills in managing energy and carbon data. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about sustainability and how your background aligns with our mission at Elemental. Keep it concise but impactful – we love a good story!
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to mention any experience you have with interpreting data and producing reports. We’re looking for someone who can spot trends and provide insights, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Elemental Consulting Group Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of energy and carbon data. Familiarise yourself with current trends in sustainability and how they impact client relationships. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Relationship Skills
Since this role is all about managing key client accounts, be prepared to discuss your experience in building and maintaining relationships. Think of specific examples where you've successfully navigated client needs or resolved issues, and be ready to share those stories.
✨Be Data Savvy
As a Client Account Manager, you'll be dealing with a lot of data. Highlight your analytical skills and any experience you have with data systems or reporting. If you’ve worked with MS Office at an advanced level, mention it! It’s a great way to demonstrate your technical capabilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to sustainability or how they measure success in client relationships. This shows your genuine interest in the role and helps you assess if the company aligns with your values.
