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- Tasks: Be the friendly face of our school, managing reception and supporting administration.
- Company: Join a well-regarded secondary school in Cardiff with a supportive environment.
- Benefits: Competitive hourly rate and a chance to make a difference in students' lives.
- Why this job: Create a positive atmosphere for students and visitors while developing your skills.
- Qualifications: Experience in reception or admin, strong communication skills, and a proactive attitude.
- Other info: Work in a dynamic school setting with opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Elementa Support Services are proud to partner with a well-regarded English-medium secondary school in Cardiff to recruit a professional and welcoming School Receptionist.
About the Role
The School Receptionist will be the first point of contact for the school, playing a key role in creating a positive, safe, and professional environment for students, parents, staff, and visitors. You will support the smooth running of the school office through high-quality administrative and reception services.
Hourly rate Competitive, dependent on experience
Key Responsibilities
- Acting as the first point of contact for parents, visitors, and external visitors
- Managing the school reception area and signing-in procedures
- Answering and directing phone calls and emails professionally
- Supporting attendance and pastoral administration as required
- Providing general administrative support to senior leaders and office staff
- Maintaining accurate records and handling sensitive information confidentially
- Supporting daily school office procedures to ensure smooth operation
Key Skills & Requirements
- Enhanced DBS (or willingness to obtain one)
- Registration with Education Workforce Council (EWC)
- Excellent written and spoken English
- Previous experience working in a school office or reception environment is highly desirable
- Confident and professional telephone manner
- Strong customer service skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Experience using school MIS systems (e.g. Arbor) desirable
- Highly organised, reliable, and flexible
- Calm, friendly, and approachable under pressure
- A proactive “can-do” attitude and strong team ethic
Ideal Candidate Profile
- Previous experience as a school receptionist or administrator
- Strong communication and interpersonal skills
- Ability to manage competing priorities in a busy school environment
- Professional, discreet, and emotionally intelligent
- Able to work independently and as part of a wider school team
About the School
The school is a welcoming, English-medium secondary school in Cardiff, committed to providing a supportive and inclusive learning environment. The leadership team values professionalism, teamwork, and high standards of pastoral and administrative support.
School Receptionist - Cardiff employer: Elementa Support Services Ltd
Contact Detail:
Elementa Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Receptionist - Cardiff
✨Tip Number 1
Make sure to research the school and its values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a School Receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing with a friend to get comfortable with common questions.
✨Tip Number 3
Prepare some examples from your past experience that highlight your organisational skills and ability to handle pressure. Schools can be busy places, and showing you can keep calm under stress will impress the interviewers.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace School Receptionist - Cardiff
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the school environment.
Tailor Your Experience: Make sure to highlight any relevant experience you have in a school office or reception setting. We’re looking for skills that match the job description, so connect your past roles to what we need!
Be Professional Yet Approachable: Since you'll be the first point of contact, it’s important to strike the right balance in your application. Use a friendly tone while maintaining professionalism to show us you can handle the role with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at our school!
How to prepare for a job interview at Elementa Support Services Ltd
✨Know the School Inside Out
Before your interview, take some time to research the school. Familiarise yourself with its values, mission, and any recent news or achievements. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Practice Your Customer Service Skills
As a School Receptionist, you'll be the first point of contact for many. Prepare for common scenarios you might face, such as handling inquiries from parents or visitors. Practising how to respond calmly and professionally will give you confidence during the interview.
✨Showcase Your Organisational Skills
Being highly organised is key in this role. Think of examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. Be ready to discuss these situations and how you handled them effectively.
✨Demonstrate Your Team Spirit
The ideal candidate will work well within a team. Be prepared to share examples of how you've collaborated with others in previous roles. Highlight your ability to support colleagues and contribute positively to the school environment.
