At a Glance
- Tasks: Coordinate daily operations of our staff restaurant and provide excellent customer service.
- Company: Join Fernox, a leading manufacturer in water treatment and hospitality solutions.
- Benefits: Competitive salary, performance bonuses, pension contributions, and 25 days holiday.
- Why this job: Be part of a dynamic team and make a real impact in a collaborative environment.
- Qualifications: Experience in catering/hospitality and strong customer service skills required.
- Other info: Flexible part-time hours with opportunities for creativity and growth.
The predicted salary is between 11 - 14 £ per hour.
Challenge Yourself and Impact the Future! Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diverse producer of high technology specialty products and a provider of technical services. Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. The business is committed to a progressive Research and Development program and invested in an extensive in-house R&D team of scientists based in the UK, People's Republic of China and the US, and has also offices in France, Germany, Italy, Belgium, Netherlands, Hungary and Turkey.
We strive to embody the five 'Elements of our Culture' - our '5C'; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.
Who are we looking for? We are looking for an energetic individual to coordinate the day to day running of our staff restaurant and hospitality here at our office in Woking. This is a part time role (29.5 hours per week) usually from 8am to 2.30pm on Monday to Thursday, and 8am to 2pm on Friday each week. You will be reporting to the Facilities / Events Manager and will be responsible for not just being the front of house, but also behind the logistics of running our restaurant (usually breakfast and lunch service) as well as provide catering for meetings etc.
What will you be doing? This is a varied role where no two days will be the same. You will take responsibility for:
- Setting up and clearing down restaurant area for breakfast and lunch service.
- Topping up and cleaning coffee machines and water dispensers and drinks fridge (i.e. tea/coffee and confectionary).
- Delivering and collecting refreshments and lunch to meeting rooms where required.
- Demonstrating excellent customer service in line with client expectations.
- Ensuring kitchen and restaurant service area are kept clean, tidy and safe. Notify Facilities/Events Manager of any equipment or maintenance issues.
- Ensuring the appropriate health and safety regulations are strictly observed and the appropriate cleaning and temperature records are kept.
- Communicating any feedback from customers daily.
- Assisting in basic food and salad preparation.
- Responsibility for preparing orders placed on the online ordering system.
- Responsibility for i-zettle payments and weekly food orders in the absence of the Facilities/Manager.
Who are You? You will have experience in the catering / hospitality industry, have good customer service skills and the ability to work under pressure! You will have excellent interpersonal and communication skills and have appreciation of customer expectations.
What competencies will you need? Ideally you will have worked in a catering environment before. You must have good customer service skills and be able to multi-task and prioritise. This is a busy role where you will need to have some creative flair and have great food presentation skills.
We are Offering... Challenge Yourself and Impact the Future! As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition you will receive up to 8% Employer contribution to your pension, Life Assurance and Private Medical Insurance as well as 25 days holiday. We are based outside of Woking town centre and have our own free parking.
Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
Equal Opportunity Employer: All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.
Food Services Coordinator - Part time in Woking employer: Element Solutions Inc
Contact Detail:
Element Solutions Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Services Coordinator - Part time in Woking
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fernox's values like Challenge, Commit, Collaborate, Choose, and Care. This will help you align your answers with what they value most.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be ready to showcase your multitasking abilities! In a busy environment like a staff restaurant, you'll need to juggle various tasks. Prepare some stories that highlight your ability to handle pressure and prioritise effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Fernox and contributing to their mission.
We think you need these skills to ace Food Services Coordinator - Part time in Woking
Some tips for your application 🫡
Show Your Passion for Food Services: When writing your application, let your enthusiasm for the food services industry shine through! Share any relevant experiences or stories that highlight your love for catering and hospitality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your customer service skills and any experience in a catering environment to show us you’re the perfect fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see how your skills and experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Element Solutions Inc
✨Know Your Stuff
Before the interview, make sure you understand Fernox's products and services. Familiarise yourself with their commitment to energy efficiency and customer service. This will show that you're genuinely interested in the role and the company.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle pressure and maintain a positive attitude.
✨Get Creative with Food Presentation
As a Food Services Coordinator, you'll need a flair for food presentation. Bring along ideas or examples of how you've creatively presented food in previous roles. This will demonstrate your passion and creativity in the kitchen.
✨Embrace the 5Cs
Familiarise yourself with Fernox's core values: Challenge, Commit, Collaborate, Choose, and Care. Think of ways you've embodied these values in your work. Being able to relate your experiences to their culture will help you stand out as a candidate.