E-Commerce Executive

We are seeking a proactive and detail‐oriented E‐Commerce Executive to support and accelerate sales growth across our own e‐commerce platforms and those of our customers. This role is integral to driving online performance, coordinating new product launches, maintaining and optimising e‐commerce content, and ensuring an excellent digital experience.

A strong creative instinct with some copy‐writing skills for content creation is required, along with some e‐commerce/website management skills. As there is some analytical aspect to this role, you will be required to analyse and review data from campaigns (ROI) and ensure KPIs are being achieved.

What will you be doing?

• Optimise content for SEO and platform search algorithms.
• Analyse KPIs such as traffic, conversion, search ranking, price compliance, and product availability.
• Monitor sales performance across customer e‐commerce platforms; identify trends, opportunities, and risks.
• Support the execution of digital sales strategies to maximise conversion, visibility, and online revenue.
• Keyword analysis, proposal, and implementation of campaigns via our website, e‐commerce platforms, and social media channels.
• Track performance (ROI) and monitor effectiveness of marketing campaigns.
• Help manage our online development strategy to drive sales growth.
• Initiate content improvement including photography, description editing, optimisation and catalogue search.
• Maintain up‐to‐date product catalogues and ensure consistency across all digital touchpoints.
• Co‐ordinate end‐to‐end set‐up of new products on e‐commerce platforms (internal and customer systems).
• Liaise with Product Managers, Supply Chain, and customer teams to ensure timely and accurate launches.

Who are You?

• Educated to A Level or equivalent, or through proven experience of creating communications, such as blogs, articles and social media posts.
• Proven experience in websites, e‐commerce and social media management.
• Proficient in using e‐commerce platforms, such as Amazon and e‐Bay.
• Solid grasp of e‐commerce platforms and online retail ecosystems.
• Commercially aware.

What competencies will you need?

• Excellent IT skills, particularly proficiency in Microsoft Excel.
• Analytic and numerate – experience in gap analysis to make recommendations.
• Sound knowledge of SEO.
• Excellent content writing and graphics skills.
• Ability to plan and activate marketing campaigns and report on ROI.
• Excellent communication and organisational skills.
• Ability to work independently and collaboratively cross‐functionally with marketing, operations, and customer service teams.
• Problem solving and attention to detail.
• Ability to work to deadlines and under pressure; prioritising workload and managing multiple tasks.
• Keen interest in the world of "online".

We are Offering...

• Challenge Yourself and Impact the Future - as part of our team you will receive a competitive base salary, a generous performance‐related bonus scheme, a company pension, life assurance, a health cash plan, training and development, 25 days holiday a year plus bank holidays, and free onsite parking.
• Career Growth – we provide a challenging, but rewarding experience to our people. You will have an opportunity to learn, grow and contribute from your very first day, and access extensive learning and development tools to advance your career.

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.