Technical Sales Advisor

We currently have an excellent opportunity within our Commercial and Technical Sales team for a Technical Sales Advisor at our Deeside Environmental laboratory. Element Deeside is the largest analytical chemistry laboratory within the Element Group and the market leading UK laboratory undertaking the testing of soils, waters, wastes, oils, NAPLs, ambient air, soil vapours and gases from all over the world. The laboratory undertakes high volume routine analysis as well as offering bespoke method development, technical support, and hydrocarbon forensic interpretations to enhance the support we can deliver. The laboratory has an international reputation for service excellence and supports clients that require a higher level of technical expertise, reliability in data quality and seamless project management from sample collection to timely delivery of data in the format of choice.

Responsibilities

• Responding to incoming enquiries & liaising with existing customers, using phone, email, web conferencing etc.
• Developing and following up on quotations in a timely manner, providing clarification and modifications when required.
• Depending on prior experience, utilising technical knowledge to advise customers of options (engaging with inhouse technical specialists where required).
• Actively utilise the Customer Relationship Management (Dynamics 365) system to record enquiries and activities and manage opportunities.
• Reviewing and processing proforma invoices prior to issue.
• Ability to work flexibly in a busy environment with an established team and processes.
• Other ad hoc duties as required.

Skills / Qualifications

• Experience within a laboratory / technical sales environment, or as a customer of environmental testing services, would be highly advantageous.
• A science degree and / or experience working within a technical environment is preferred.
• Familiarity with Microsoft 365 or similar packages.
• A team player with a positive attitude, able to work in a dynamic environment.
• Excellent attention to detail and ability to work independently, producing quality work.
• There will be the opportunity for career development and to progress in role and within the wider Element business.

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.