At a Glance
- Tasks: Support operations with admin tasks and customer service in a collaborative environment.
- Company: Join Element, a leader in certification services with a people-first culture.
- Benefits: Enjoy 33 days holiday, flexible working, and perks like free refreshments.
- Other info: Hybrid work model with great career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: Strong admin skills, communication prowess, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
BM Trada, part of Element, are recruiting for an Operations Administrator for our Certification department based in High Wycombe. This is an exciting opportunity for someone to work across all of the services we provide and promote collaborative working between departments. The role will provide operational support with administrative and customer service related tasks.
Responsibilities
- Generation of ID Cards
- Processing scheme applications
- Liaising with the Sales team for matters relating to new applications and training
- Filing key scheme documents to enable work task progression
- Processing orders
- Creating and submitting invoices for consumables
- Work task allocation
- Answering Customer Telephone enquiries
- Issuing certificates to Clients
Skills / Qualifications
- Administration and organisational competence working to a high level of accuracy
- Strong communication skills and a high level of empathy with the ability to engage with internal and external customers at all levels
- Self-management – scheduled tasks to be carried out to planned timescales with the ability to manage ad hoc projects
- IT Skills – proficient in Microsoft Word, Excel and Outlook, with the ability to learn bespoke CRM systems
- This role would be suited to an experienced Administrator or Business Coordinator
- Own transport is advisable due to the location near the Hughenden Valley
- Hybrid working on offer of 3 days in the office, with 2 days working from home
- Working 36 hours per week
Benefits of working at Element
- 33 days annual holiday, consisting of 25 days annual holiday and 8 days public
- x4 Life Assurance
- Legal & General Pension scheme
- Flexible Working
- Cycle Scheme
- Free Onsite Refreshments
- Recommend a Friend Bonus
- Perks At Work Discount Scheme
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognises diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Operations Coordinator employer: Element Materials Technology
Element Materials Technology is an exceptional employer, offering a dynamic work environment in Deeside where teamwork and individual contributions are equally valued. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside competitive benefits that ensure a rewarding career in the materials testing industry.
Contact Details:
Element Materials Technology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Element. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing what they do will help you stand out and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your communication skills. Since the role involves liaising with various teams and customers, being able to express yourself clearly and empathetically is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight your administration skills and any relevant experience that shows you can handle customer service tasks and work collaboratively across departments.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and how you can engage with both internal and external customers effectively.
Showcase Your IT Skills:Since the job requires proficiency in Microsoft Office and the ability to learn new systems, make sure to mention any relevant IT skills or experiences. If you've used CRM systems before, definitely include that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board as soon as possible!
How to prepare for a job interview at Element Materials Technology
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as processing applications and liaising with the Sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or colleagues in the past. Think about times when you resolved issues or collaborated on projects. This will highlight your ability to connect with people at all levels, which is crucial for success in this position.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks. Share specific strategies you use to stay organised, especially when juggling multiple responsibilities. Mention any tools or systems you’ve used to keep track of deadlines and ensure accuracy in your work, as these are vital for an Operations Coordinator.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and the specifics of the role. This not only shows your interest but also helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers and make a lasting impression.
