Business Development Manager in Malvern

Our Business Development Managers (BDMs) are field-based sales professionals responsible for growing Element’s customer base and increasing share of wallet across assigned accounts. This is a pure sales role, with a strong focus on in-person customer engagement, account development, and revenue generation. BDMs manage a defined portfolio of customers and prospects, regularly travelling to meet face-to-face, often with occasional overnight stays. They also support Strategic and Key Account activities, helping to shape long-term customer relationships and commercial outcomes. Success in this role relies on relationship building, commercial acumen, and the ability to identify and convert opportunities, all while collaborating effectively with colleagues across our commercial, operations and finance teams.

Responsibilities

• NEW BUSINESS GENERATION

• Proactively prospecting: phone and email
• Connect with potential customers, re-engage dormant & declining
• Meet with customers to introduce Element’s services
• Disciplined pipeline management
• Close deals confidently and at pace
• Join weekly S&OP meetings
• Represent Element at industry and open house events

• Own, manage and grow a portfolio of accounts
• Confidently connect with key decision makers
• Present and close tailored solutions
• Build, maintain and deliver account plans for most valuable assigned customers
• Support commercial plans for KAM/SAM as needed
• Participate in commercial reviews

• Keep CRM records accurate, up to date, and complete
• Comply with Element’s commercial policies and compliance requirements
• Demonstrate Element’s values of Integrity, Care and Progress
• Operate within all applicable laws and uphold the highest standards of ethical conduct

• Participate in training, coaching and team learning events
• Engage with Element Academy and other resources to strengthen skills
• Stay up to date with Element’s service portfolio and capabilities
• Share knowledge and best practices with peers to strengthen the team’s overall performance

Skills / Qualifications

• QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree preferred, or equivalent combination of education and relevant experience
• Typically, around 5 years’ business development, B2B sales, or account management experience
• Strong oral communication skills, with confidence in leading customer conversations and presenting solutions
• Confident written communication
• Practical CRM experience

• Strong communication & interpersonal skills
• Commercially driven
• Comfortable & confident working independently
• Strategic thinking
• Self motivated
• CRM savvy

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.