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- Tasks: Support operations with admin tasks and customer service in a dynamic team.
- Company: Join Element, a fast-growing global testing and certification company.
- Benefits: Enjoy 33 days holiday, flexible working, and perks like free refreshments.
- Other info: Hybrid work model with excellent growth opportunities in a diverse workplace.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Strong admin skills, communication prowess, and IT proficiency required.
The predicted salary is between 30000 - 40000 £ per year.
BM Trada, part of Element, are recruiting for an Operations Administrator for our Certification department based in High Wycombe. This is an exciting opportunity for someone to work across all of the services we provide and promote collaborative working between departments. The role will provide operational support with administrative and customer service related tasks.
Responsibilities
- Generation of ID Cards
- Processing scheme applications
- Liaising with the Sales team for matters relating to new applications and training
- Filing key scheme documents to enable work task progression
- Processing orders
- Creating and submitting invoices for consumables
- Work task allocation
- Answering Customer Telephone enquiries
- Issuing certificates to Clients
Skills / Qualifications
- Administration and organisational competence working to a high level of accuracy
- Strong communication skills and a high level of empathy with the ability to engage with internal and external customers at all levels
- Self-management – scheduled tasks to be carried out to planned timescales with the ability to manage ad hoc projects
- IT Skills – proficient in Microsoft Word, Excel and Outlook, with the ability to learn bespoke CRM systems
- This role would be suited to an experienced Administrator or Business Coordinator
- Own transport is advisable due to the location near the Hughenden Valley
- Hybrid working on offer of 3 days in the office, with 2 days working from home
- Working 36 hours per week
Benefits of working at Element
- 33 days annual holiday, consisting of 25 days annual holiday and 8 days public
- x4 Life Assurance
- Legal & General Pension scheme
- Flexible Working
- Cycle Scheme
- Free Onsite Refreshments
- Recommend a Friend Bonus
- Perks At Work Discount Scheme
To apply please email derek.grist@element.com
Company Overview
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.
Operations Coordinator in High Wycombe employer: Element Materials Technology
Contact Detail:
Element Materials Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Element. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Element's values and recent projects. Show us you’re not just another candidate but someone who genuinely cares about making tomorrow safer than today.
✨Tip Number 3
Practice your communication skills! As an Operations Coordinator, you'll need to engage with various teams and customers. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operations Coordinator in High Wycombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Coordinator role. Highlight your admin skills and experience that align with the responsibilities mentioned in the job description. We want to see how you can contribute to our collaborative environment!
Show Off Your Communication Skills: Since this role involves liaising with various teams and customers, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect your empathy and engagement skills. We love a good communicator!
Be Organised and Accurate: As an Operations Coordinator, attention to detail is key. Make sure your application is free from errors and well-structured. We appreciate candidates who can manage their tasks efficiently, so show us your organisational prowess right from the start!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Let’s get your journey started with us at Element!
How to prepare for a job interview at Element Materials Technology
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as processing applications and liaising with the Sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or colleagues in the past. Think about times when you resolved issues or collaborated on projects. This will highlight your ability to connect with people at all levels, which is crucial for success in this position.
✨Demonstrate Your Organisational Skills
As an Operations Coordinator, you'll need to manage multiple tasks efficiently. Be ready to discuss how you prioritise your workload and keep track of deadlines. You could even share a specific instance where your organisational skills made a difference in your previous roles.
✨Be Ready to Discuss IT Proficiency
Since the job requires proficiency in Microsoft Office and the ability to learn new CRM systems, be prepared to talk about your experience with these tools. If you have any examples of how you've used technology to improve processes or enhance customer service, make sure to mention them during the interview.