Customer Support & Lead Qualification Specialist

Customer Support & Lead Qualification Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Element Materials Technology

At a Glance

  • Tasks: Be the first point of contact for global customers and handle inquiries.
  • Company: Element Materials Technology, a leader in materials testing and certification.
  • Benefits: Hybrid work model, competitive hours, and a supportive team environment.
  • Other info: 12-month contract with potential for growth in a dynamic industry.
  • Why this job: Kickstart your career in customer support while driving sales opportunities.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 30000 - 40000 £ per year.

Element Materials Technology is hiring a Customer Support Coordinator in Edinburgh on a 12‑month contract.

The role is a hybrid position with 3 days in the Edinburgh office and full-time hours (Mon‑Thu 8:30am–5pm, Fri 8:30am–4pm).

You will be the first point of contact for global customers, handling inquiries and pre‑qualifying requests to drive sales opportunities.

Key duties include responding to calls and emails, gathering technical details, and routing leads to the most suitable laboratories

#J-18808-Ljbffr

Customer Support & Lead Qualification Specialist employer: Element Materials Technology

Element Materials Technology is an exceptional employer, offering a dynamic work environment in Deeside where teamwork and individual contributions are equally valued. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside competitive benefits that ensure a rewarding career in the materials testing industry.

Element Materials Technology

Contact Details:

Element Materials Technology Recruitment Team

We think you need these skills to ace Customer Support & Lead Qualification Specialist

Customer Service Skills
Communication Skills
Technical Knowledge
Lead Qualification
Sales Support
Inquiries Handling
Attention to Detail