At a Glance
- Tasks: Be the friendly voice for customers, handling inquiries and routing leads to our expert labs.
- Company: Element Materials Technology Ltd., a leader in materials testing and certification.
- Benefits: 12-month contract with competitive pay and opportunities for growth.
- Other info: Join a dynamic team in Edinburgh with a focus on innovation and excellence.
- Why this job: Make a difference by providing top-notch customer support and shaping first impressions.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Element Materials Technology Ltd. in Edinburgh is seeking a Customer Support Coordinator on a 12-month contract to strengthen the sales process by delivering a world-class first impression to customers contacting Element via sales inquiry forms and phone lines.
You will serve as the first point of contact for global customers, handling calls and emails, pre-qualifying inquiries, and efficiently routing leads to the most capable Element laboratories.
Contact Details:
Element Materials Technology Ltd. Recruitment Team
We think you need these skills to ace Hybrid Customer Support & Lead Qualification Coordinator
Customer Service Skills
Communication Skills
Lead Qualification
Sales Inquiry Management
Call Handling
Email Management
Problem-Solving Skills
