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- Tasks: As a Service Technician, you'll maintain and repair technical equipment while installing new systems.
- Company: Element Logic is a modern employer focused on employee growth and collaboration.
- Benefits: Enjoy flexible scheduling, remote work options, and generous paid time off.
- Why this job: Join us to make a real impact on customer satisfaction and develop your skills in a supportive environment.
- Qualifications: Electrical and mechanical knowledge, troubleshooting skills, and IT literacy are essential.
- Other info: Preferred locations include various cities in the North of the UK.
The predicted salary is between 30000 - 42000 £ per year.
As a Service Technician at Element Logic, you will be responsible for performing maintenance and repairs on our customers\’ technical equipment. You\’ll also play a key role in the installation of new sales and extensions, serving as the commissioning expert. Your work will directly impact the smooth operation and long-term performance of our solutions, ensuring our customers get the most value from their investments.
Preferred locations in the North of the UK: Preston, Warrington, Manchester, Stockport, Leeds, Bradford, Huddersfield, Wakefield, Doncaster, Scunthorpe, Sheffield, Mansfield, Nottingham, Stoke on Trent, Lincoln
Duties and Responsibilities:
• Carry out maintenance tasks according to the manuals and processes provided by Element Logic
• Perform equipment repairs and spare parts replacements following Element Logic\’s detailed procedures
• Report on all completed tasks to our back-office teams and team leader
• Prepare reports on service visits and TOD’s for Customers
• Collaborate with customers to understand their needs and communicate the importance of preventative maintenance
• Managing spares for van, customers and internal stock.
Competence Areas:
• Electrical knowledge – An ability to fault find, read and interpret electrical drawings.
• Mechanical competence – hands on with an ability to read and interpret mechanical assembly drawings.
• Remote troubleshooting skills – you can search for and implement solutions via the software tools provided by Element Logic
• Continuous learning – you\’ll complete internal and supplier-led training to stay up to date
• Certifications – MEWP 3A &3B along with FLT (reach/counterbalance) preferred,
• HSE- Recognised experience with RAMS, and an ability to edit and amend.
• System knowledge – you\’ll gain expertise in Element Logic\’s proprietary software.
• IT/PC literate.- To a good level.
Personal Characteristics:
• Customer-focused mindset – you enjoy working directly with clients to understand their needs and ensure their satisfaction
• Troubleshooting mindset – you take pride in your ability to investigate issues and recommend the right solutions
• Proactive and adaptable – you\’re comfortable working independently and navigating new challenges
• Strong communicator – you can explain technical concepts in easy-to-understand terms
• Team worker- An ability to work well within the team or independently as required
About Us
At Element Logic, we pride ourselves on being a modern, forward-thinking employer that values our employees and supports their long-term growth. We strive to create an inclusive, collaborative work environment where everyone can thrive.
Work-Life Balance: We recognize the importance of maintaining a healthy balance between your professional and personal commitments. That\’s why we offer flexible scheduling options, including the ability to work remotely when needed. Take advantage of our generous paid time off policy, and feel empowered to step away and recharge. We encourage our team to make time for the activities and people who matter most.
Career Development: We\’re committed to helping our employees reach their full potential. Through ongoing training programs, mentorship opportunities, and exposure to diverse projects, you\’ll have ample chances to develop new skills and expand your expertise. Let us know about your career aspirations, and we\’ll work together to create a plan to get you there.
If you have the right blend of technical expertise, customer service orientation, and a passion for automation, we\’d love to hear from you. Join our team and play a vital role in delivering exceptional service to our valued customers.
Service Technician employer: Element Logic
Contact Detail:
Element Logic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarize yourself with Element Logic's proprietary software and technical equipment. Understanding the tools and systems we use will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your troubleshooting skills by preparing examples of past experiences where you successfully diagnosed and resolved technical issues. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 3
Showcase your customer-focused mindset by discussing how you've previously collaborated with clients to understand their needs. This will illustrate your ability to communicate effectively and ensure customer satisfaction.
✨Tip Number 4
Research the specific locations mentioned in the job description and be prepared to discuss your familiarity with these areas. This shows your commitment to the role and your understanding of our operational landscape.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Service Technician at Element Logic. Familiarize yourself with the technical skills needed, such as electrical and mechanical knowledge, as well as the importance of customer service.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize your troubleshooting abilities, customer-focused mindset, and any certifications you hold, such as MEWP or FLT.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for automation and your commitment to customer satisfaction. Use specific examples from your past experiences to demonstrate how you meet the qualifications outlined in the job description.
Highlight Continuous Learning: Mention any ongoing training or certifications you are pursuing that relate to the role. Element Logic values employees who are proactive about their professional development, so showcasing your dedication to continuous learning can set you apart.
How to prepare for a job interview at Element Logic
✨Show Your Technical Skills
Be prepared to discuss your electrical and mechanical knowledge in detail. Bring examples of past experiences where you successfully diagnosed and repaired equipment, and be ready to explain how you interpret technical drawings.
✨Demonstrate Customer Focus
Highlight your experience working directly with clients. Share specific instances where you understood customer needs and provided solutions that enhanced their satisfaction and the performance of their equipment.
✨Emphasize Problem-Solving Abilities
Prepare to discuss your troubleshooting mindset. Provide examples of challenges you've faced in previous roles and how you approached finding effective solutions, especially in remote troubleshooting scenarios.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. This will showcase your strong communication skills, which are essential for collaborating with customers and team members effectively.
