At a Glance
- Tasks: Help customers optimise their automated warehouse solutions with innovative software and expert guidance.
- Company: Join Element Logic, a forward-thinking company focused on customer success and innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on continuous improvement.
- Why this job: Make a real impact by improving operational performance in cutting-edge logistics environments.
- Qualifications: Degree in IT, Logistics, or related field; experience in software solutions and customer consultancy.
The predicted salary is between 54000 - 66000 ÂŁ per year.
Join Element Logic as a Solution Architect and help customers maximize the performance of their automated warehouse solutions through innovative software, optimization, and expert guidance. You will act as the technical bridge between our customers, Customer Success teams, Delivery teams, and Product Development teams, leading software-related expansion projects, identifying optimisation opportunities, and ensuring successful implementation of Element Logic solutions. As a trusted advisor you combine technical expertise, logistics understanding, and customer-facing consultancy skills to improve operational performance and create long-term customer value.
Responsibilities
- Drive Customer Success and Solution Optimisation
- Lead and coordinate software installations and related activities for customer expansion projects.
- Act as a trusted advisor to customers, identifying opportunities to optimise warehouse processes and system performance.
- Support customers in the implementation and ongoing development of Element Logic software solutions, including eManager, eHub, eController, eOperator, and AutoStore integrations.
- Plan and facilitate optimisation workshops with customers to identify improvements and best practices.
- Participate in Service Level Agreement (SLA) meetings and present software updates, developments, and new functionalities.
- Serve as a key point of contact for software-related escalations, configuration requests, and optimisation initiatives.
Design, Implement and Improve Solutions
- Analyse customer workflows, logistics processes, and system requirements.
- Install, configure, test, and document software solutions.
- Ensure successful integration between Element Logic software and customer systems, including ERP and WMS environments.
- Develop and maintain process documentation, tools, reports, and knowledge sharing materials.
- Support project-management activities related to AutoStore modules and smaller aftermarket projects.
- Coordinate activities between Customer Success, Delivery, Product Development, and customer stakeholders.
Collaborate and Innovate
- Work closely with Element Logic's Research & Development teams to translate customer needs into product improvements and new functionality.
- Collaborate with Solution Architects, Consultants, and technical specialists across the organisation.
- Support colleagues across countries and business units when required.
- Contribute to continuous improvement initiatives and help strengthen technical expertise within the Customer Success organisation.
Desired Skills and Experience
- Degree in IT, Logistics, Engineering, Automation, or a related field.
- Experience working with software solutions, system integrations, logistics systems, or warehouse automation environments.
- Strong knowledge of MS SQL and database technologies.
- Good understanding of Windows environments, networking, IIS, Cloud technologies, and Microsoft Azure.
- Experience installing, configuring, testing, and supporting software solutions.
- Understanding of logistics processes, warehouse operations, and supply-chain systems.
- Experience in customer-facing consultancy, technical support, or solution-design roles.
- Proficiency in Microsoft Office applications.
- Fluent English, written and spoken.
Personal Qualities
- Customer-focused and builds trusted relationships.
- Excellent communication and presentation skills.
- Think analytically and enjoys solving complex problems.
- Translates technical concepts into business value.
- Takes ownership and works proactively.
- Collaborates effectively across teams and functions.
- Adapts, is curious, and eager to learn new technologies.
- Thrives in a dynamic and growing organisation.
Place of Work: Hybrid – split between remote working (home or office) and regular travel to customer sites across the UK
Start Date: To be agreed upon
Form of Contract: Permanent employment
For further questions about the position or process, contact Yana Tuz by email. We are an equal opportunity employer. We believe individuals should be in their element and we recognise, celebrate and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances.
Solution Architect (m/w/d) in London employer: Element Logic
Element Logic is an exceptional employer that fosters a collaborative and dynamic work environment in Leicester, where employees are encouraged to grow and develop their skills. With a strong focus on employee well-being, we offer flexible hybrid working arrangements, comprehensive support for professional development, and a culture that values initiative and teamwork. Join us to be part of a forward-thinking team that is dedicated to operational excellence and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Architect (m/w/d) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Element Logic or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Element Logic.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Element Logic.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Element Logic that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solution Architect (m/w/d) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Element Logic.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Element Logic and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Element Logic
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Element Logic uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
