Contract Manager in Crawley

Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We don’t just build technology. We build hope for everyone dealing with cancer. At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:

• The Contract Manager is responsible for structuring and administering contractual documents relating to maintenance and support obligations, as well as bundled and stand-alone product agreements.
• This role works closely with Finance, Sales, Order Fulfilment, and Legal Affairs to negotiate, structure, and administer agreements for purchases and customer support.

Responsibilities:

• Prepare, process, and review purchase and customer support agreements to ensure compliance with company policies.
• Develop options and alternatives for proposals with Sales and Service teams.
• Use CLM / quotation systems to ensure compliance with company practices.
• Develop an understanding of products and services to support commercial discussions.
• Draft amendment documents and coordinate approvals for deviations from standard terms.
• Create and process orders for maintenance and support service fees.
• Maintain customer files and records related to sales activities.
• Input and manage contract data within CLM, ERP, and other business systems.
• Negotiate or escalate variations to pricing, terms, and contract structure where appropriate.
• Review site-specific data (e.g. buyer details, contingencies, obligations) for orders.
• Track and maintain KPIs (including turnaround times) for assigned region(s).
• Gather and process customer order data for management review and approval.

What You’ll Bring:

• Bachelor’s degree in Law, Business Administration, Marketing or Management (or equivalent experience).
• Minimum 5 years of relevant professional experience.
• Strong organisational and communication skills.
• Customer-focused mindset (internal and external stakeholders).
• Ability to manage multiple high-priority tasks simultaneously.

What You’ll Get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH).
• Up to 25 paid vacation days (plus bank holidays).
• Holiday Purchase Scheme.
• Private Medical Insurance.
• Attractive Employer Pension Contribution Package.
• Cycle to work scheme.
• Life Assurance.
• Onsite subsidized restaurant, offering budget-friendly dining.
• Love electric (Electric vehicle salary sacrifice scheme).

Hiring process:

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. For questions, please contact the Talent Acquisition Partner responsible, jessica.banfield@elekta.com. We do not accept applications through e-mail.

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.