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- Tasks: Drive growth and strengthen partnerships in the Oncology sector across the UK and Ireland.
- Company: Join Elekta, a leader in innovative oncology solutions with a customer-centric approach.
- Benefits: Flexible home-based role with travel opportunities and a focus on professional development.
- Other info: Dynamic role with opportunities for travel and engagement in the healthcare sector.
- Why this job: Make a real impact in healthcare by enhancing customer experiences and driving commercial success.
- Qualifications: Commercial experience and strong customer insight skills are essential.
The predicted salary is between 45000 - 55000 ÂŁ per year.
We are seeking a motivated and customer‑centric commercial professional to drive growth, strengthen partnerships, and represent Elekta’s full Oncology portfolio across their assigned territory. This role combines commercial strategy, customer insight, and hands‑on execution to help shape Elekta’s market presence and deliver outstanding customer experiences.
Commercial Objectives
- Identify and analyze business‑volume opportunities across your territory.
- Develop commercial action plans (validated by commercial management) and execute them to achieve defined business objectives.
- Qualify customer needs across the full Elekta portfolio, collaborating with internal experts to ensure tailored, high‑quality responses for each segment.
- Build and manage initiatives to grow recurring revenue—including upgrades on the installed base and service orders.
- Lead customer satisfaction efforts, coordinating responses and follow‑up actions with after‑sales service, project managers, and other stakeholders.
- Provide accurate figures during opportunity reviews and generate reliable External and Soft Radiotherapy forecasts.
- Maintain up‑to‑date forecasts, contacts, and competitor information in CLM.
Offers & Proposal Management
Technical Offers
- Use product and technical knowledge to shape strong commercial offers.
- Oversee the preparation of technical files with Product Management and monitor progress in CLM to ensure timely completion.
Financial Offers
- Take full ownership of quote creation and review in Oracle CPQ, ensuring compliance with pricing guidance from Marketing and Sales Management.
Customer Visits & Market Engagement
- Maintain expert understanding of the installed base and decision‑makers in your territory.
- Conduct regular visits to customer sites to support maintenance, gather insights, monitor needs, and reinforce satisfaction.
- Visit competitor installed bases to anticipate purchase decisions and document all visits in detailed reports shared with Sales and Marketing.
Marketing & Market Intelligence
- Participate in congresses and identify opportunities within the sector.
- Maintain up‑to‑date customer and prospect listings in CLM.
- Share customer expectations for RT/SRS solutions with Marketing.
- Analyze competitor offerings and strategies to support informed commercial decisions.
Operational Excellence
- Plan schedules at least two weeks in advance to optimise travel and customer coverage.
- Propose and support improvements to commercial processes.
- Ensure proper care and maintenance of all Elekta‑provided tools.
- Demonstrate Elekta values across all activities and responsibilities.
This is a home‑based role located in the south of England, offering flexibility while maintaining strong engagement with customers across the territory. The position requires regular travel to customer sites, competitor locations, and internal meetings, so the ideal candidate will be well‑situated to cover the region efficiently while working remotely as their primary base.
Account Manager (UK & Ireland) in Crawley employer: Elekta
Contact Detail:
Elekta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (UK & Ireland) in Crawley
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and engage on platforms like LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Research is key! Dive deep into Elekta’s products and services, and understand their market position. This knowledge will help you tailor your conversations and show how you can drive growth in the UK & Ireland.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face as an Account Manager. Think about how you’d handle customer needs and satisfaction—this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Account Manager (UK & Ireland) in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in driving growth and managing customer relationships, as these are key aspects of the job. We want to see how your skills align with our mission at Elekta!
Showcase Your Commercial Acumen: In your application, demonstrate your understanding of commercial strategy and customer insight. Use specific examples from your past roles where you've successfully identified business opportunities or developed action plans. This will show us you’re ready to hit the ground running!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. Remember, we’re looking for someone who can communicate effectively with customers and stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Elekta
✨Know Your Territory
Before the interview, make sure you have a solid understanding of the UK and Ireland market. Research Elekta’s presence in these regions, including key competitors and customer needs. This will help you demonstrate your commercial insight and show that you're ready to hit the ground running.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you've successfully identified customer needs and tailored solutions accordingly. Highlight how you’ve built strong relationships and driven customer satisfaction, as this role is all about delivering outstanding experiences.
✨Be Ready with Commercial Strategies
Think about specific commercial action plans you've developed or executed in previous roles. Be prepared to discuss how you identified business opportunities and what strategies you implemented to achieve your objectives. This will showcase your ability to drive growth effectively.
✨Demonstrate Your Analytical Skills
Since the role involves analysing business volume opportunities and maintaining accurate forecasts, brush up on your analytical skills. Be ready to discuss how you’ve used data to inform decisions and improve processes in your previous positions. This will show that you can contribute to Elekta's operational excellence.