Account Manager (UK & Ireland) in Crawley
Account Manager (UK & Ireland)

Account Manager (UK & Ireland) in Crawley

Crawley Full-Time 40000 - 50000 ÂŁ / year (est.) Home office (partial)
Elekta AB

At a Glance

  • Tasks: Drive growth and strengthen partnerships in the healthcare sector.
  • Company: Join Elekta, a leader in Oncology solutions with a customer-centric approach.
  • Benefits: Flexible home-based role with travel opportunities and competitive compensation.
  • Other info: Enjoy a dynamic work environment with opportunities for professional growth.
  • Why this job: Make a real impact in healthcare by enhancing patient care through innovative solutions.
  • Qualifications: Commercial experience and a passion for customer satisfaction are essential.

The predicted salary is between 40000 - 50000 ÂŁ per year.

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We are seeking a motivated and customer‐centric commercial professional to drive growth, strengthen partnerships, and represent Elekta’s full Oncology portfolio across their assigned territory. This role combines commercial strategy, customer insight, and hands‐on execution to help shape Elekta’s market presence and deliver outstanding customer experiences.

  • Commercial Objectives
  • Identify and analyse business‐volume opportunities across your territory.
  • Develop commercial action plans (validated by commercial management) and execute them to achieve defined business objectives.
  • Qualify customer needs across the full Elekta portfolio, collaborating with internal experts to ensure tailored, high‐quality responses for each segment.
  • Build and manage initiatives to grow recurring revenue—including upgrades on the installed base and service orders.
  • Lead customer satisfaction efforts, coordinating responses and follow‐up actions with after‐sales service, project managers, and other stakeholders.
  • Provide accurate figures during opportunity reviews and generate reliable External and Soft Radiotherapy forecasts.
  • Maintain up‐to‐date forecasts, contacts, and competitor information in CLM.
  • Offers & Proposal Management
    • Technical Offers
    • Use product and technical knowledge to shape strong commercial offers.
    • Oversee the preparation of technical files with Product Management and monitor progress in CLM to ensure timely completion.
  • Financial Offers
    • Take full ownership of quote creation and review in Oracle CPQ, ensuring compliance with pricing guidance from Marketing and Sales Management.
  • Customer Visits & Market Engagement
    • Maintain expert understanding of the installed base and decision‐makers in your territory.
    • Conduct regular visits to customer sites to support maintenance, gather insights, monitor needs, and reinforce satisfaction.
    • Visit competitor installed bases to anticipate purchase decisions and document all visits in detailed reports shared with Sales and Marketing.
  • Marketing & Market Intelligence
    • Participate in congresses and identify opportunities within the sector.
    • Maintain up‐to‐date customer and prospect listings in CLM.
    • Share customer expectations for RT/SRS solutions with Marketing.
    • Analyse competitor offerings and strategies to support informed commercial decisions.
  • Operational Excellence
    • Plan schedules at least two weeks in advance to optimise travel and customer coverage.
    • Propose and support improvements to commercial processes.
    • Ensure proper care and maintenance of all Elekta‐provided tools.
    • Demonstrate Elekta values across all activities and responsibilities.

    This is a home‐based role located in the south of England, offering flexibility while maintaining strong engagement with customers across the territory. The position requires regular travel to customer sites, competitor locations, and internal meetings, so the ideal candidate will be well‐situated to cover the region efficiently while working remotely as their primary base.

    Account Manager (UK & Ireland) in Crawley employer: Elekta AB

    Elekta is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and customer-centric work culture. As an Account Manager in the south of England, you will enjoy the flexibility of a home-based role, coupled with the opportunity to engage directly with healthcare professionals, driving meaningful impact in oncology care. With a commitment to employee satisfaction and ongoing professional development, Elekta offers a unique environment where your contributions are valued and rewarded.
    Elekta AB

    Contact Detail:

    Elekta AB Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Account Manager (UK & Ireland) in Crawley

    ✨Tip Number 1

    Network like a pro! Reach out to current employees at Elekta on LinkedIn or through industry events. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

    ✨Tip Number 2

    Prepare for the interview by researching Elekta’s products and recent news. Show us that you’re not just another candidate; demonstrate your passion for healthcare and how you can contribute to our mission of supporting professionals in their work.

    ✨Tip Number 3

    Practice your pitch! Be ready to explain how your skills align with the role of Account Manager. We want to hear about your customer-centric approach and how you’ve driven growth in previous roles.

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the position and appreciate the opportunity to connect.

    We think you need these skills to ace Account Manager (UK & Ireland) in Crawley

    Customer-Centric Approach
    Commercial Strategy Development
    Business Analysis
    Action Plan Execution
    Collaboration with Internal Experts
    Customer Satisfaction Management
    Forecasting Skills
    Oracle CPQ Proficiency
    Technical Knowledge of Oncology Products
    Market Engagement
    Competitor Analysis
    Operational Planning
    Process Improvement
    Strong Communication Skills
    Flexibility and Adaptability

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in commercial strategy and customer engagement, as these are key aspects of the job. We want to see how your skills align with our mission at StudySmarter!

    Showcase Your Customer-Centric Approach: In your application, emphasise your ability to understand and meet customer needs. Share examples of how you've successfully built relationships and driven satisfaction in previous roles. This will resonate well with us as we value a customer-first mindset.

    Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate applications that are easy to read and get straight to the heart of your qualifications.

    Apply Through Our Website: Don’t forget to submit your application through our internal career site! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!

    How to prepare for a job interview at Elekta AB

    ✨Know Your Stuff

    Make sure you have a solid understanding of Elekta’s Oncology portfolio and how it benefits healthcare professionals. Brush up on the latest trends in the industry and be ready to discuss how you can leverage your knowledge to drive growth and enhance customer satisfaction.

    ✨Showcase Your Customer-Centric Approach

    Prepare examples that highlight your experience in building strong customer relationships. Think about times when you identified customer needs and tailored solutions accordingly. This will demonstrate your ability to put customers first, which is crucial for this role.

    ✨Be Ready with Commercial Strategies

    Familiarise yourself with commercial action plans and how to execute them effectively. Be prepared to discuss your approach to identifying business opportunities and how you would develop strategies to achieve defined objectives in the territory.

    ✨Demonstrate Your Analytical Skills

    Since the role involves analysing competitor offerings and market intelligence, come equipped with insights or analyses you've conducted in the past. Show how you can use data to inform decisions and drive commercial success, as this will resonate well with the interviewers.

    Account Manager (UK & Ireland) in Crawley
    Elekta AB
    Location: Crawley

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