Lead Service Desk Engineer — Hybrid, 24/7 Support in Shrivenham

A UK-based recruitment firm is looking for a Shift Leader Service Desk Support Engineer based in Shrivenham. The successful candidate will manage a team providing 24/7 support, addressing IT issues, and ensuring excellent customer service. Responsibilities include overseeing daily operations, mentoring technicians, and ensuring compliance with SLAs. Candidates must have at least 2 years of IT support experience and be eligible for government security clearance. The salary range is £32,500 to £35,000. #J-18808-Ljbffr