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- Tasks: Join us as a Service Engineer, diagnosing and troubleshooting cutting-edge thermal imaging products.
- Company: Work with a pioneering company specializing in advanced thermal imaging cameras and sensors.
- Benefits: Enjoy a competitive benefits package that supports your growth, well-being, and financial future.
- Why this job: Be part of a dynamic team enhancing perception in commercial and military domains.
- Qualifications: Experience in electro-mechanical troubleshooting and proficiency with electronic test equipment required.
- Other info: This role is on-site in West Malling and requires British Citizenship for security clearance.
The predicted salary is between 21000 - 49000 £ per year.
Expand your electro-mechanical expertise as a Service Engineer working on cutting-edge products. This pioneering company specialises in thermal imaging cameras and sensors, which enhance perception and awareness across both commercial and military domains. They offer a competitive benefits package to support your professional growth, well-being, and financial future. You will perform diagnosis and troubleshooting of complex products at a system level (to component or subassembly as required). About the Role: • Conduct routine repair, calibration/adjustment, diagnosis, service, support, and upgrades to all solutions products. • Provide detailed product feedback/route cause analysis so that corrective action can be implemented. • As required, provide customer support via telephone/email/tickets regarding technical repair issues. About You: • You must have experience in a related field with strong electro-mechanical troubleshooting skills, and proficiency with using electronic test equipment required, e.g., oscilloscopes, digital voltmeters, and signal generators. • Able to effectively use Microsoft Office, Word, Excel, Outlook. • Previous experience with SAP/Oracle platforms would be an advantage. • A degree in electronics or equivalent would be a bonus. Key Information: • Role: Service Engineer • Salary: Circa £35,000 • Location: West Malling (On-Site) • Eligibility: British Citizenship holders due to security clearance requirements (see below) Key Skills: Electro-mechanical troubleshooting, electronic test equipment, service engineering. Due to the nature of work undertaken at our client’s site, incumbents of these positions are required to meet special nationality rules and therefore these vacancies are only open to British Citizens. Applicants who meet this criteria will also be required to undergo security clearance vetting, if not already security cleared to a minimum SC level. Electus Recruitment Solutions provides specialist engineering and technical recruitment solutions to a number of high technology industries. We thank you for your interest in this vacancy. If you don’t hear from us within 7 working days please presume your application has been unsuccessful on this occasion. You are of course free to resubmit your CV/details in the future and we shall assess your suitability at that time. This role is a permanent position
Service Engineer employer: Electus Recruitment Solutions
Contact Detail:
Electus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Make sure to brush up on your electro-mechanical troubleshooting skills. Familiarize yourself with common issues related to thermal imaging cameras and sensors, as this will help you stand out during the interview process.
✨Tip Number 2
Gain hands-on experience with electronic test equipment like oscilloscopes and digital voltmeters. If possible, practice diagnosing and repairing similar products to demonstrate your practical knowledge.
✨Tip Number 3
Familiarize yourself with Microsoft Office tools, especially Excel and Word, as these will be essential for reporting and documentation in your role. Consider taking a quick online course if you need a refresher.
✨Tip Number 4
If you have experience with SAP or Oracle platforms, be ready to discuss it in detail. Highlight any relevant projects or tasks you've completed using these systems to show your capability in managing technical data.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your electro-mechanical troubleshooting skills and any experience you have with electronic test equipment. Tailor your CV to showcase specific projects or roles where you've successfully diagnosed and repaired complex systems.
Detail Your Technical Skills: Clearly list your proficiency with Microsoft Office applications, especially Word, Excel, and Outlook. If you have experience with SAP or Oracle platforms, mention this as it could give you an edge over other candidates.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their needs, particularly in providing customer support and conducting product feedback analysis.
Check Security Clearance Requirements: Since this position requires British Citizenship due to security clearance, ensure that you clearly state your eligibility in your application. If you already hold security clearance, mention this as well to strengthen your application.
How to prepare for a job interview at Electus Recruitment Solutions
✨Showcase Your Electro-Mechanical Expertise
Be prepared to discuss your experience with electro-mechanical troubleshooting. Highlight specific examples where you've successfully diagnosed and repaired complex systems, as this will demonstrate your capability for the role.
✨Familiarize Yourself with Relevant Tools
Make sure you are comfortable discussing electronic test equipment like oscilloscopes and digital voltmeters. If possible, mention any hands-on experience you have with these tools during the interview.
✨Demonstrate Customer Support Skills
Since customer support is part of the role, think of instances where you've effectively communicated technical information to clients. This could be through phone, email, or ticketing systems, so be ready to share those experiences.
✨Prepare for Technical Questions
Expect technical questions related to service engineering and troubleshooting. Brush up on your knowledge of calibration, adjustments, and root cause analysis, as these topics may come up during the interview.
