At a Glance
- Tasks: Support and enhance Microsoft 365, focusing on SharePoint, Teams, and Azure services.
- Company: Dynamic tech organisation with a focus on innovation and user support.
- Benefits: Salary up to £35,000, strong benefits, and structured training opportunities.
- Other info: Office-based role with travel across the UK and excellent career development.
- Why this job: Join a team that values your skills and offers real-world impact in IT support.
- Qualifications: Experience with Microsoft 365, SharePoint, Teams, and IT security best practices.
An IT Support Engineer is required to support and enhance a Microsoft 365 environment within a technically driven organisation. This role focuses on the administration of SharePoint, Teams and core Azure services while providing hands-on user support and ensuring system reliability across a multi-site estate.
Key Responsibilities
- Administer and maintain SharePoint and Teams environments
- Develop Power Automate workflows to improve efficiency
- Provide support across hardware, software and network issues
- Monitor systems and security using Microsoft tooling
- Manage identity and access across Entra ID and Active Directory
- Support onboarding and offboarding processes
- Maintain technical documentation
- Travel to UK sites to provide onsite support
Experience Required
- Strong Microsoft 365 administration background
- Experience with SharePoint and Teams in enterprise environments
- Power Automate experience
- Knowledge of Entra ID, Active Directory and Intune
- Understanding of IT security and best practice
- Experience in structured IT service environments
Additional Information
This is an office-based role in Stonehouse, Gloucestershire with travel to UK sites. A full UK driving licence is required.
Package and Development
- Salary up to £35,000
- Strong benefits package
- Structured development and training support
- Exposure to complex and security-focused environments
Due to the nature of work at our client’s site, these vacancies are only open to British Citizens. This is a permanent role.
IT Support Engineer employer: Electus Recruitment Solutions
Join a dynamic and technically driven organisation as an IT Support Engineer in Stonehouse, Gloucestershire, where you will play a crucial role in enhancing our Microsoft 365 environment. We offer a strong benefits package, structured development opportunities, and the chance to work with complex, security-focused systems, all within a supportive work culture that values employee growth and collaboration.
Contact Details:
Electus Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local tech meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Support Engineer role.
✨Tip Number 2
Show off your skills! If you’ve got experience with Microsoft 365, SharePoint, or Teams, make sure to highlight that in conversations. We want to see how you can bring value to the team, so be ready to discuss specific projects or challenges you've tackled.
✨Tip Number 3
Prepare for hands-on assessments! Many tech roles include practical tests, so brush up on your troubleshooting skills and be ready to demonstrate your knowledge of Power Automate and IT security best practices. We want to see you in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365, SharePoint, and Teams. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can enhance our Microsoft 365 environment. Keep it engaging and personal – we love to see your personality!
Showcase Your Technical Skills:Don’t forget to mention your experience with Power Automate, Entra ID, and Active Directory. We’re looking for someone who knows their stuff, so be specific about your technical expertise and any relevant certifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Electus Recruitment Solutions
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially SharePoint and Teams. Be ready to discuss how you've administered these platforms in previous roles, and think of specific examples where you've improved user experience or system reliability.
✨Show Off Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled hardware, software, or network issues. Highlight your troubleshooting process and how you ensured minimal disruption for users. This will demonstrate your hands-on support capabilities.
✨Get Familiar with Power Automate
Since developing workflows is part of the role, it’s crucial to understand Power Automate. Think of a few workflows you've created or could create to enhance efficiency. Being able to discuss this will show your proactive approach to improving processes.
✨Understand IT Security Best Practices
Brush up on IT security principles, especially in relation to Entra ID and Active Directory. Be prepared to discuss how you’ve implemented security measures in past roles and how you stay updated on best practices. This will show that you take security seriously.
