At a Glance
- Tasks: Lead post-sales relationships and drive service excellence in AV systems.
- Company: Join Electrosonic, a leader in audio-visual solutions.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Collaborate with diverse teams and enjoy career advancement opportunities.
- Why this job: Make a real impact on customer satisfaction and account growth.
- Qualifications: Strong leadership skills and experience in customer success management.
The predicted salary is between 60000 - 80000 £ per year.
Electrosonic is seeking a Customer Success & Onsite Services Manager to lead post-sales relationships, drive service excellence, and manage distributed onsite teams across the UK. You will own customer satisfaction, contract performance, renewals, and account growth while collaborating with Service Operations, Engineering, Sales, and Finance to optimise AV systems.
The role requires data-driven decision making, strong leadership, and the ability to travel for customer meetings and site visits.
Senior AV Customer Success & Onsite Services Leader employer: Electrosonic
Electrosonic is an excellent employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a remote environment. With a strong focus on professional development, team members have ample opportunities for growth and advancement while enjoying the flexibility of remote work. The company values its employees by providing comprehensive support and resources, ensuring a rewarding and meaningful career experience.
