About ElectrosonicElectrosonic is Where Imagination Comes to Life.At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference.
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We provide an environment where you will be challenged and inspired daily.
If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family.
Together, we will continue to shape the future of technology-driven experiences.Main Purpose of PositionTo provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across London and the South of England and willing to travel further a field, if required.You will be responsible for the accurate diagnosis, removal, repair, testing, and implementation of all aspects of audio-visual, network, and control technologies.You will need to complete the above in the most efficient and effective manner to ensure minimum down time and maximum performance.As part of this role, you will install and/ or commission new projects/ systems to high standards, on budget and on time.Key Responsibilities and DutiesDiagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/or improve the quality of the system.Provide technical remote support where required for both clients and other team members.Perform preventative maintenance of AV, network, control, and unified communications (UC) equipment on-site, ensuring systems are safe and operationally efficient.Support client presentations, conferences, and events, including setting up, operating, and breaking down AV systems, and provide system training to clients and colleagues, as necessary.Take ownership of delivering safe, high-quality service and repair work.
Ensure health and safety documentation and procedures are in place and followed to protect yourself, company staff, and others.Complete and maintain accurate job records, electronic files, and customer-facing service reports, ensuring deadlines are met.Build and maintain strong client relationships, working closely with
Field Service Engineer (London & South) in Kennington employer: Electrosonic
Electrosonic is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive. With a strong commitment to employee growth, we offer extensive career development opportunities and a supportive environment that values work-life balance. Join us in shaping the future of technology-driven experiences while enjoying competitive benefits and being part of a diverse team dedicated to excellence.
