At a Glance
- Tasks: Lead customer success and onsite services to maximise AV investment value.
- Company: Join Electrosonic, a leader in AV solutions with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, career growth, and a collaborative work environment.
- Other info: Dynamic role with opportunities for professional development and teamwork.
- Why this job: Make a real impact by enhancing customer experiences and driving service excellence.
- Qualifications: Experience in customer success and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
Electrosonic is seeking a Customer Success & Onsite Services Manager to ensure customers maximise value from AV investments and to lead onsite managed services across the UK.
You will own post-sales relationships, drive service excellence, renewals, and account growth while guiding onsite teams.
Working with Operations, Technical Support, Sales and Finance, you will drive proactive service management, data‑driven decisions, and continual improvement to uptime and performance.
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AV Customer Success & Onsite Services Lead in Dartford employer: Electrosonic
Electrosonic is an excellent employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a remote environment. With a strong focus on professional development, team members have ample opportunities for growth and advancement while enjoying the flexibility of remote work. The company values its employees by providing comprehensive support and resources, ensuring a rewarding and meaningful career experience.
